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11AM - 6:30PM
2655 Richmond Ave Suite 2095, Staten Island
Watches
10AM - 6PM
2656 Hylan Blvd Suite 110, Staten Island
Watches
“I went to Micheal for my Tiffany charm that fell off my bracelet and he fixed it for a low cost. Great customer service and truly was dedicated to helping customers. Definitely coming back.”
“Thank Tasha for making my experience very comfortable. It was not what I expected. It was fast and easy. Please go to this place they explain everything to you and make you feel comfortable.”
“While searching for bridal sets and bands, I had the opportunity to meet Manager, Nickie, and Asst Manager, Lisa in the Staten Island store. They were warm and sincerely interested in our journey,. Lisa provided a beautiful array of pieces to assist with finding our perfect set. Her knowledge of diamonds and the Helzberg philosophy is very impressive. She provided opportunities to follow up once my beaux was in tow with me next week. She was very informative regarding upcoming events and took note of every item that stood out to me. During our search, I've visited several jewelry stores and can say that all fell short of the great experience that I had with Nickie and Lisa today. Great caliber managers who are sincerely vested in providing great customer service to all who visit. So very well done!”
10AM - 5:30PM
1250 Hylan Blvd, Staten Island
Watches
“I was referred to Elyse to help me with my purchase and she was amazing. I no longer live in Staten Island, yet the buying process was as seamless as if I did. The jewelry exceeds my expectations and I am almost satisfied. Bruno has a forever customer in me.”
“Excellent service, trusting, great prices. He can get a piece of jewelry u want. Just ask! My entire family & I have been going to Vik for 29 years! That says it all!!! Great Staff!!!!”
“The best Swarovski store I've ever been to!I used to live in Manhattan and recently moved back to Staten Island. I've visited all the upscale Swarovski stores you can imagine. I love to collect their pieces.I have been meaning to write this review for a few months now. As a former retail store manager, I know the importance of giving credit to amazing workers/stores. The Staten Island mall store and associates are definitely needing credit!My husband originally went to get a few Christmas pieces for me. He was blown away by Alma's customer service and attention to detail. She was even willing to do a video call with me to help pick something out.She is kind, knowledgeable and goes above and beyond. She gave my husband her number so I can pick out two pieces for my birthday. I was shocked she was willing to message me and give me an elevated personal shopper experience that you can't find anywhere else!Thanks to her amazing personality and kindheartedness my husband goes about once a month to pick out goodies for me!I have gotten everything from jewelry to home decor pieces as shown in the pictures. I even started collecting from the new higher end campaign.Alma and Hiba are absolute dolls. I live about 8 mins from the mall. I walk every week to see what's new. How they are doing. We have built a genuine friendship. I can tell they actually love their jobs, want to work there, and care about my needs as a person/customer.I continue to shop here and purchase gifts consistently wholly based on them! We even splurged and got my mom a few pieces!I can't say enough about these ladies. I highly recommend anyone in the area or traveling to visit this location. I promise you will be in heaven once you go! I collect from Tiffany and Co and some other expensive stores. I have been exclusive to Swarovski because of the shopper experience. Please give Alma and Hiba a shout out. They are absolutely amazing!!!”
“Service with a smile and very knowledgeable about the Art of Fine jewelry and watches.Expert Repairs and Sales on an Excellent array of Times pieces !!! A must go to place in Staten Island.”
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“This is my go to jewelry store. My family has been using them for years. We started visiting them and purchasing all of our jewelry and any jewelry repairs since they were in Brooklyn..So kind, so professional and I get treated like family. My favorite thing is when I walk in they always ask me about my momma.Thank you for your service all these years.”