Verizon

Verizon, Cell Phone Stores
Hours: Verizon’s store on Staten Island is highly praised for its excellent customer service and knowledgeable staff. Multiple reviews highlight the exceptional assistance provided by staff members like Ivana, Ashley Perez, and Gerard Scully. Ivana is described as an outstanding customer service agent who made the process of transferring information and purchasing new products easy and headache-free. Customers feel confident and well taken care of when Ivana is available, and many recommend visiting this location because of her. The staff’s dedication goes beyond the typical experience. Jerman, for example, provided service even after the store closed, showing a high level of commitment. Customers who faced frustrating issues, such as delays in receiving phones and problems with account changes, found these staff members to be patient, helpful, and solution-oriented. Ashley and Gerard especially stood out for their professionalism and willingness to go the extra mile, including picking up devices from other stores to ensure customers received their phones promptly. Overall, this Verizon store is praised for offering a smooth, friendly, and reliable experience. Customers appreciate the staff’s knowledge, the effort they put into resolving issues, and their genuine kindness. Many plan to return for future needs, and some believe the quality of service here surpasses other Verizon locations. The staff’s dedication makes the store a standout choice for Verizon customers seeking assistance and good deals.

• 1.16 miles

  

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1. Staten Island, New York