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August 2023 by marie Desil
Disgusting service. The worker at the store was so rude to my daughter. All she wanted to do was pick her own pj's and the lady yelled at her saying if your not gonna buy it don't touch it. How do you work in a children's store if you don't know how to deal or speak to them. So I had to confront her. I would never ever shop her again. If kids can't shop in a store by picking what they want they should put a sign outside saying no kids allowed! Very disappointed.
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August 2023 by Dr Shaker
They need to hire the right people that knows the meanings of customer service they are rude and very unprofessionalAll staff are horrible they don’t care or resolve customer complaints or problemsI hate that store if I go another store I will get treated with more respect and professional than this.
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May 2023 by Danny Abbruzzese
Says they open at 11am in Staten Island mall. Lies. Lazy wokers
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December 2022 by jj x
It's unbelievable for this sucks online pickup service. You charge my money for pick up order. Then I go to the store to pick up my order. See what's happening? Your item has already been sold to someone else。So it's unavailable. That's so ridiculous
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January 2021 by Andres Corsigan
Nice and neat !Roomy store
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January 2021 by Andrei Shade
Nice and neat !Roomy store
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February 2020 by MOHAMMED AFSAR
Great service and Honesty: We shopped at this location yesterday and my wife lost her gold bracelet worth $600. She wasn't sure where exactly it was lost. Today we tried our luck with mall security all the stores we went to yesterday , Elizabeth at Children's place She has it. We appreciate the honesty. Thank you
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August 2019 by resa Mons
HORRENDOUS!!! I have three children and I’m pregnant with my fourth so I decided to do a pick up in store order. I placed my order and received a text and email that the Oder was being prepared. I went to the mall a few hours later went to the store and waited 40 minutes with my restless children while they searched for my order... I left to grab lunch with them went back waited another 40 minutes only for them to tell me they don’t know what happened and the manager will personally prepare the order mind you I was already charged for everything!!!! I left my number and asked for a courtesy call when everything was ready 2 hrs later I received no call and had to get my children home when I got home I called the store and they placed me on hold for 15 minutes I hung up and am now on hold with customer service
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February 2018 by Anthony Competiello
Horrible Customer Service. I am a patient person but the staff at this location were extremely slow and sloppy.
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November 2017 by Jennyfer Vazquez
Amazing prices
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November 2017 by Dominique Jones
Today I went into the store to buy my son some stuff around 12:30ish whoever was at the register was HORRIBLE when I walked up to pay for my things she was texting on her phone I had to say “excuse me†to get her attention that's how long I was waiting because her head was down than I thought a snowsuit was 50% off cus that's what the sign say she gonna say “you need to read the sign†she lucky I was having a good day HONESTLY
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September 2017 by Oksana B.
The worse experience... the manager are extremely rude and don't know how to talk to customers... there is no customer service what so ever.. I think at the end of the day I rather just pay the toll and go to bklyn location.. I think the only time they have is just to talk to each other I think it's time to change the management and the rest of the employees
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January 2017 by Qasim Zia
They have plenty of stuff for the older kids but not much for the newborns. The staff is friendly and the place is well organized.
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January 2015 by Alex Garcia
If your buying an item through your debit/cc i highly advise don't do it. This store has the most horrible return policy. Even though you made the instore purchase and made an instore return it take up to 3-5 business days for the money to post into your account. How inconvient?! very quick to release the funds from your account, but not to return it.