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February 2024 by Lisomu
The best store I have visited... The Manager Peter gave me an excellent customer service, solved all my doubts and helped me setting up my phone... there are definitely employees who do their job too well... thank you Peter!
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February 2024 by Dennis Hazen
Stopped in to ask a few questions about buying a new phone did not wanna give any details all the salesman wanted to do is sell me another line. Shop at a different location that can give answers.
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February 2024 by Shari Schwartz
Wonderful staff. Carmen was very helpful and it was great to see Aminat at this location. Aminat was very helpful when she was in the Greenridge location.
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January 2024 by MAUREEN Mazz
very good service
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January 2024 by Marco Venezia
Went here to switch a line over from at&t to add my sister to my plan. Steve was a tremendous help in assisting when AT&T made it incredibly difficult. It took 2 days to get it done and Steve was there both times delivering amazing customer service!! Definitely recommend this location and T-mobile!
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December 2023 by john caraballo
Best store I have gone to in a long time all reps were very helpful cheerful place although it was very packed they acknowledged me definitely will be coming back for more business. Thank you Peter (manager) and thank you Xavier (sales rep) for your patience.
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December 2023 by Dr. Evil
Out of dozens of tmobile stores I have dealt with this one is the worst by far. There is a bold guy wearing a golden necklace over there that no nothing about courtesy or the basics of dealing with costumers; rude attitude, improper verbal & body languages. He looked like he doesn't want to work, if so why bother costumers with such behavior. Last time dealing with this ridiculous branch.
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December 2023 by Kenneth Csaby
Peter and Sergio are awesome. Always take care of me with any issue I have.
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October 2023 by Emad Ashour
Peter gave me the best advise and service thank you
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September 2023 by alex andria
Rude, walked in on 9/1 around 2pm and walked out 5 mins later. Employees don’t wanna do their job, besides the young lady with glasses. So unhelpful
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August 2023 by John Mormina
The customer service I received from the moment I walked in, to the end was TOP TIER!! I was visiting home for a few days and I had an issue with my phone/service so I decided to stop in. I was able to get in and out in less than 30/45mins. Sergio & Mike were both so incredibly helpful and courteous. They were able to assist me in a professional and timely manner. I will be recommending my Staten Island T-Mobile users to stop in to this store!!
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August 2023 by Jay Jayay
If you like when t-mobile workers tell you your bill will be this price you join t-mobile then get the bill and it’s over doubled and i’m stuck with paying it. If that’s the kind of service you like please go to this t-mobile
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July 2023 by Emily F.
Worst customer service of ALL TIME! I've been a T-Mobile customer for over 15 years and to be approached by Sergio screaming and flapping his hands like a child who just saw a mouse is OUTRAGEOUS! This is what T-Mobile does, they move a rude employee to another store and now is considering the same poorly mannered employee for a promotion! This guy needs to be fired, not promoted! Went to another store in Richmond and heard the scoop about this guy. Truthfully when I shared my experience, they knew the guys name before I was able to speak it! T-Mobile act now!
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June 2023 by umid lutfullaev
We came in trying to trade in our phones and Xavier was very helpful and helped us get the best deals possible for our situation. Very happy with the deals he was able to give us. Very professional and organised.
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June 2023 by Anthony Minutillo
This is the best t mobile. They put customers needs before anything and help me fixed my phone multiple times, instead of convincing me to buy a new phone and it’s cheaper and better data then anywhere else!
