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November 2023 by Nelson Burgos
“Do what you gotta do”, is the response you get when expressing yourself about poor customer service. Time and time again businesses like this get away with treating people how they see fit because everybody needs to get their car fixed so there will be another customer. Im here to warn any customer attempting to use this place for an oil change. I called at 9:45 and asked what the wait time for an oil change would be, the guy who answered said bring it in we are slow and hung up . So i did that and got to the place in about 7 min. Pull up the guy tells me to park and pulls in two cars to the each bay and i wait. I waited 30 min before asking how long it would be before i would be helped giving the fact i had called and was told to come in that it was slow. He says “did you fill out the paperwork inside”. I say im sitting here 30 minutes you don’t greet or ask what i need or mention anything. I go inside and express myself to the register guy who seems to have no car in the world a better attitude then the guy i spoke to outside nonetheless i fill the paper out and just want the service and leave at this point. A worker pulls out a car and a random car just whips in front of the bay and everyone is chatting away. I go back inside and get my key because i refuse to give this place any business at this point and say pretty much to the guy is this how you conduct business. He says he didn’t know why i was sitting there when he clearly told me to park and at that point wouldn’t you ask a customer what they need. They did me a favor by showing me never go there again
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October 2023 by Robert S
I hate to pay to get my car wash and go home to find the rims and the top and front of car grill still dirty. This car wash has a large crew that every part of the car should of been cleaned. I will get rid of the manager if they have one because thats his job to make sure every car or truck should be wash correctly to satisfy thir costermer this is a hand car wash. I see one of the workers put wash rag on the roof and still was not wash.
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September 2023 by Michael W
For the past few years, I've been going to this place for repair work and inspections. Everyone who works there are courteous, professional, and fair. Case in point, I brought my car to this place yesterday September 7, 2023 for a problem I was having with the brake pads. Later that day, the gentleman called me at home and explained the issue even further as well as how they would fix it. He additionally told me how long it would take for him to fix it, which mind you was a fair amount of time. I am so impressed with their quality of work. Just as important, they're also very close to where I live
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August 2023 by Metropolitan Preparedness Systems
Excellent service and extremely efficient. S.I. Car wash is a weekly stop for me on my way to work. Even if it seems like the wait will be long, they always manage to move things along at a quick pace. The staff is friendly and there are a lot of them especially in the morning. Monday-Thursday before 10am they offer a great early bird special of 50% off and the wash you get then is just as good as the one you get later in the day. They don’t do half a job for half the price. Definitely check this place out if you haven’t already done so!
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August 2023 by Rocio Perez
This car wash does not deserve one star. I went to wash my car, and now my volkswagen floor rugs are missing all 4 of them. I called the following day, and the front desk girl said they would call me back, but nobody called. I went to the car wash about 2 days later, I was told the manager was on vacation and that the person that was in charge left early. I called 3 days later, and this time, I was told that I was never there to wash my car. I asked if I could go check the cameras, but he said that the person was on vacation that I would have to call on Thursday to see if if the person was there to show me the camera. They are playing games because how can they say I was never there? Every explanation I was given was just nonsense. Stay away from this place. Better yet, do it yourself.
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August 2023 by Stefanie S.
My Rav hadn't been washed in a few years. It really needed some loving. The team did a great job with detailing my SUV. I went a little after opening and it was done very fast. The manager was fabulous also. I had an all around great experience and will be back. I'll be making this a regular thing now too! Much appreciated. Looks great and great price for full detailing!Service: Auto detailing
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August 2023 by Debra Altman
Excellent car wash and service center. They ensured all the bird poo damage was cleaned off my car and ran it through twice without asking. Honest oil change with good prices.Services: Tires
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June 2023 by Loise Boone
The car wash! I have a problem with bird p*** but they did a fabulous job of washing and waxing my car. They wipe it down and never miss a drop of water. I don't know what they do but the birds stay away for a while.The interior looks great when they are finished. The guys made sure to get every grain of sand and dirt out of the carpeting and mats. Oh, I almost forgot...who likes the tires gleaming, i do. This is my spot. My four-wheel baby loves them! We go cruising afterwards. ??Services: Tires
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June 2023 by melinda li
The hand wash is really nice and best for your cats. A great assembly line of guys cleaning the interior and exterior to get you in and out with a shiny car. Awesome attention to detail. They even use a powerful air blower to clean out small crevices and excess water at the end of the wash when they’re hand drying the car. Def recommend !!!Service: Oil change
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June 2023 by Carolina Puerta
I love this place to do carwash in my car until today. I had 2 of this package of Table Covers in the back seat of my car, and now is only 1. I called and they are going to check the camaras… I’m sad because I love how the clean cars there, but I don’t like when people is not honest.
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June 2023 by ItsAnka
Even though half price, but still not worth it. Anyone has this problem? He keeps spraying something around my car and becomes like this after.
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June 2023 by Enzo Rea
I just came out of the store to wash the car only externallyc 26$ and the car is better washed by the rain when it rains! it's the third time I've come here and the first time I justified them because maybe they were busy, the second time I came early in the morning and the same result, today I washed it only externally because the machine is new and nothing.. same result. I'm sorry to say but here zero quality !!!!!
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May 2023 by Daniel Kim
I've regularly used SI Wash and Repair for maintenance, oil changes, etc. Super friendly team, definitely know what they are doing and don't try to nickel and dime you for everything.Car washes are solid and prices are reasonable. Never did a detail but overall my go-to spot in staten island for the last 10+ years.Services: Vacuuming
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May 2023 by Anita Wise
Would not recommend- had a free FULL service wash from my car dealer - when I got there washing the mats was not included…ok strange , but I pay separately to have them washed. When car comes out it appears that debris was all over floor and seats and trunk and had to ask them to vacuum again. Mats were not washed since they we still stained when put back in car they were just dusted off - no water used. Windows still streaked and not cleaned on inside.Car was clean outside but the inside was less than par and I won’t be returning. Keep in mind this is a brand new lease and I keep my car as pristine as possible so no extra elbow grease was needed! They need to take a little more care in the services they provide
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April 2023 by Ebenezer A. Awolesi
Decent car service. It was upsetting to have an employee ask for an extra tip to clear an item on the window despite paying for the service.
