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February 2024 by Liza Besta
Not recommended at all spectrum is not honest company they charge me every month different , add services without permission and the bill dose not has clear information .
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January 2024 by Res M.D
All around customer service was good but they definitely need more workers and another manager that can assist the current manager on shift.. They also need another system to where is you are only dropping off a box it can be tagged in and dropped off or swapped out without waiting 40 min
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January 2024 by Moishy Freund
I waited 40 minutes just to return my modem and router after canceling
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January 2024 by Donna Scarselli
Staff was very helpful and kind. Our Representative, Eddie was very informative and helpful. Spectrum on Richmond Avenue
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January 2024 by dennis coughlin
Experience was wonderful somebody met me as I was coming in took care of me right away I was very pleased unfortunately I was returning the equipment because I was leaving Spectrum I enjoyed the cable company unfortunately the price kept going up until they priced themselves out of business I had given them a time limit the month before I said you have a chance of keeping me for a customer reduce my bill I said there was nothing they could do so I left but the experience in the store was great
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December 2023 by Anneuris Portorreal
Good morning, I want to print my Internet contract since they planned to send it to me by postal mail and I have never received it. Can I go to the store and can you print it for me?
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December 2023 by got beef
This place is absolutely horrible I have had spectrum for almost 2 years now and have had service disconnecting and connecting for 2 years. I WOULD NOT RECOMMEND SPECTRUM TO ANYONE!!!
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November 2023 by Matthew I.
crappy service long lines no seating for customers waiting, can't process simple returns efficiently.
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October 2023 by Luis Perez
Terrible service, there are six employees and they are talking among themselves, they don't care about the customers.
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October 2023 by Jacqueline Burgos
Spectrum internet is horrible, get anything but this!
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September 2023 by Adri Hirata
What bad service
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September 2023 by Seymour Gordon
You have to wait too long
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August 2023 by David “meethook” Weaver
Great service, Mike and Alex are spot on
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August 2023 by jeff ciofalo
Quick and good service , no hassles.
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July 2023 by ALEX SOTO
Their service is garbage. When I had cable and streaming service nothing but issues with it. Anybody can hack you wifi. The worst cable and streaming service in NYC!
