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May 2024 by Robert Belliveau
Jasemine greeted me with a pleasant smile. She reviewed my coverage and medical scripts. Jasemine advised me of tests that may not be covered under my insurance and I agreed to pay. Jasemine was very professional and courteous. After drawing sample I asked for a urine sample container. She went out of her way to get the container and place it in a bag. My visit was very fast. Many thanks to Jasemine.
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April 2024 by Victor Stanwick
When you make the appointment you specify a time. When you arrive for your appointment they call you in within five minutes of your arrival. The technicians are professional and courteous. I have "shy veins" but they find one first time, every time, without poking around and causing huge bruises.
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April 2024 by Saul Marquez
Great customer service, was in and out quick
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April 2024 by Dona Carrington
The technician was very helpful
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February 2024 by Jenna Baydal
Sandy and Lani were both amazing. So kind, patient and helpful. I will continue to travel to this location for the excellent customer service.
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December 2023 by Angelo Maiorana
I've been trying to get in touch with this place for a week. Now. Every number they tell you they hit. They don't answer. They're terrible and now I know why the officers are so empty. I do not recommend anybody to go see these people. They are terrible. My doctor can't even get in concrete them.
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November 2023 by roger waguih
She made me wait 20 min and took the other customer because she is saying the email of my pannel
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November 2023 by Nikia Santos
Quest diagnostics is a excellent place and the people there are nice , today I went and Ms. Lani took care of me and she is very good at her job and a pleasant person to talk to.
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November 2023 by Donna Soto
Taken right on time..easy ..just railing could use a paint job..a little updating
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August 2023 by DM
They don't have customer services available to answer your questions.
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June 2023 by Olivia W
This place just charged me $100.00 for a co pay with my insurance. I’ve never paid that much for lab work before. When I asked why it’s so much one of the lab techs said it’s even higher without the insurance like that’s not what I want to hear. She also kept interrupting while the other tech was prepping for my work. Don’t think I’ll be back here. The only decent thing is that they call you in on time.
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June 2023 by Martha G
Terrible experience at Quest on Bement yesterday! I have been going there for years and yesterday’s experience was God Awful!!!!After leaving there I went to quest on Todt Hill Road…not a problem! Pleasant experience.Today I went to quest in Tottenville- not a problem! Pleasant experience!So guess what??? It’s not me, it’s not quest, it’s the tech at Bement on 6/9/2023! I work in the medical field. Not appropriate behavior! Find a different job! Don’t waste your time! Go to any other quest!!!! Close that site!!!!Also tried getting customer service to help me! They are useless!!!!
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June 2023 by KF L
Nice and friendly staff, they try their best to keep it goes smoothly. Park your car on Forest Ave or the streets behind Chase Bank. Don't bother to make an appointment. They open at 7am, get your ID, insurance card and the doctor referral, walk in and check in at the kiosk.
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June 2023 by Helena Mendoza-Matthews
I fond that the techs are professional and very friendly. My only complaint is that many times you have
to wait quite a long time even if you have an appointment
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June 2023 by Alex S
Horrible don't go there
0 customer service
0 professional job they lost my blood work one time and the second time I was there for drug test and they gave me the paperwork of someone else and i have proof I'll sue them if I lose my job
Please Run don't go there