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January 2024 by Donna Marie
Sandy was the absolute best! Gentle patient and kind ! Went above and beyond with customer service ! Clean and efficiently run office ! Thank you
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November 2023 by Lana Bauman
I have been to Quest Lab on Hylan Blvd several times and had the best experience ever. I have hidden/floating veins and it is literally impossible to get blood from me. I have been so fortunate to have Iesha do the task. Iesha is the most compassionate, experienced, and patient person that has ever done this for me. She is an absolute asset to your workforce.
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September 2023 by Wet Cement GT - Mopar
Ayesha was very funny & she made my daughter laugh & feel comfortable we were in and out without any problems
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July 2023 by peluches O
You make the appointments with exactly time and there are people with no appointments walk through and you have wait a list 30 min. After you complaint to them..not recommend this place..
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July 2023 by David Yeneic
More like an old bus terminal without a service window. No service staff. Dirty, depressive, distressed and I felt like I could contract a disease by sitting down.
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July 2023 by CHRISTEEN PERERA
I appreciate this service and know they’re understaffed, but I did not feel respected here. I was on my phone before getting my blood drawn and was told “always on phones, but can’t make an appointment.” This comment was unprofessional. I was compliant with checking in and understood the circumstances. They could’ve turned me away or or asked me to reschedule. To take me in and then belittle me during throughout interaction made me feel unsafe. To then see that this has been an issue for 2+ years based on previous reviews is disappointing. They did ask if I was okay once the blood was drawn, which was nice at least.
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June 2023 by Maria M
Over the years I have been personally satisfied with my experiences at Quest for several reasons. The ease of scheduling appointments online, the text messages I receive regarding my appointment, the promptness in which the scheduling is handled, and the courtesy and professionalism of the staff. The most important experience I consistently have is related to the actual blood being drawn. I have very tiny veins and the phlebotomists have been able to immediately find a vein and draw blood without having me experience any pain or bruises afterwards. Iesha is a phlebotomist at the 1361 Hylan Blvd. location and is one of the best - I can confirm this from my prior experiences at other labs and hospitals. Quest should be fortunate to have such an experienced, professional, and caring staff member. One more thing - this location has plenty of parking and a handicap ramp for those who cannot walk that far. I would recommend this location for your testing needs.
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April 2023 by Inessa Uvaydova
Had an appointment in the morning and Iesha was amazing. She is very nice and attentive. So far, the best experience I've ever had.
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March 2023 by Kristy Titus
Despite all the bad reviews that I read about this Quest location, I decided to go here anyway because they were the only Quest that could give my son an early morning appointment so he wouldn't miss a day of school. My appointment was for 8:50 am, I arrived at 8:58 am. There was about 5 people waiting in the waiting room. My son & I were called in immediately despite getting there a little late. The tech drew his blood with no problems finding his vein. We were out within 10 minutes. Would definitely recommend......just make an appointment.
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February 2023 by carmine carbonaro
Had my blood drawn by Ieisha today, she was so pleasant and professional. Having blood drawn usually isn’t very pleasant but she made it as easy as possible! Thank you!
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February 2023 by Angela R.
Made a morning appointment and was waiting for 40 minutes to be called. Then took another 20 minutes to do all the paperwork as they couldn't find some code for test in a system. Of course I late to work.
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December 2022 by Winnie Chen
NO HAND SOAP (even alcohol) provides in restroom?! This is health care service place:) You can’t sanitize your hands after collecting the urine specimen. Force you left your cc card, and easily changed you money. They required an credit card hold payment when you are commercial insurance. I don' like the way they do. I have no option to refused provide cc card. I explained that they could send me the by when service not covered. But they refused this option.
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November 2022 by X X
Lobby & bathrooms are dirty. The black women always bruise your arm. Find another place. Trust me!
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November 2022 by Chic-Fil -A
Their denying service without a mask. That goes against their own policy of "Recommended", & New York State Law.
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November 2022 by Nawar Kazi
This place is stuffy, smells bad, and has disrespectful staff! Camefor the first time today for bloodwork and had miscommunications with my paper work but it was resolved, and the process of the appointment was rude and judge-mental. Go to a different Quest location! This is not the one.
