8:30AM - 5PM
645 Rossville Ave Ste 3, Staten Island“This is my favorite post office on Staten Island! Dishna, Lexie, Mike, and Krystal are all amazing and I highly recommend this post office for all of your mailing and shipping needs! They treat your packages and mail with care and respect!!”
“Small office but people there are friendly, knowledgeable and efficient. There is no parking in front of it, so most likely you'll have to walk some distance from wherever you'll park the car, and the street is filled with "No Standing" and "No Parking" signs so if you're driving - you better leave someone inside the car who can move it without you or just ask someone else to drive you to this office.”
“Customer service was good. I went in to return a package and the male who was there was very helpful. It does get busy just fyi, like any other post office. But no complaints”
“went to usps in new dorp. steve was unwilling to help. he didn’t try to check the computer which is exactly what the lady in the right window did immediately and gave us insight on what was wrong with my package. rahmet then told us exactly what they should’ve done and why it appears this way on our tracking on the phone. great service”
8:30AM - 5PM
2079 Forest Ave Ste 1, Staten Island“Excellent customer service! I’m embarrassed with myself that I was ready to blame the USPS for a package that was said to be out for delivery but never showed up. When I called customer service I realized it was all my fault because I had put in a wrong address when I placed the order with the company that was sending me their product. What amazed me the most is I read some of these reviews and was thinking when I had to go in face to face I was going to be met with ppl with a bad attitude, instead I got someone who went above and beyond. She was great. I should have gotten her name. She even followed up like she said she would the following day.Even when I had to be redirected to the Manor rd. location the supervisor there was awesome! I picked up my package hassle free. The customer care over the phone was awesome as well. When I mean top notched customer service. I’m still surprised. I was ready to praise FedEx and UPS over them but they’re just as great. Very trustworthy too. If they were ever bad they must have improved because I didn’t see anything negative. Don’t sleep on the United States Postal Service at all.”
“I can't praise this postal branch enough! Kathy and the amazing staff on Castleton Avenue went above and beyond to accommodate my passport application appointments for both of my daughters. Such kind, friendly, professional service that I am most appreciative of. Thank you, Kathy and the USPS for making my life easier and for providing such outstanding service to the members of our community!!!”
“Awesome experience when I went to this location I literally was in and out in less than 5 mins the older Asian gentleman was polite and helped me with my letter.”
“Postal worker odyssey is not a postal worker she is the face of the postal service an amazing human in and out, can’t even start to talk about the brilliant service making sure I get exactly what I came in for I am so proud of her and the whole USPS should be extremely proud of her can’t wait to go back to her soon”
8:30AM - 5PM
364 Port Richmond Ave, Staten Island“Danielle was excellent help with my kids passports and my renewal. I had a bad experience at castelton post office so I went to port Richmond and I was very pleased with her customer service. Thank you!”
“I always had a great experience at this post office location. Came to do my son’s passport and let me tell you if you have all paperwork already and a picture everything goes easy peasy. Always make an appointment, get everything ready and you will be satisfied.”
8:30AM - 5:30PM
2845 Richmond Ave Suite 15, Staten Island“Maria was so nice and helpful. She explain priority vs certified mail to me, very well. Also, she had a pleasant attitude and provide excellent customer service.”
5:45AM - 1:30PM
3 Ferry Terminal Dr, Staten Island“Did my passport renewal here , is good that if you do you have form fill out, will save you time, the person that did it, was fast just that the computer couldn’t keep up with him, pictures took longer than expected , cost 15 dollars, if you can take out , do that , we took even longer cause of that. Overall everything was fine . Make your appointment !”
“It's confusing which post office I'm being asked about. My best guess is that I'm asked about the one on Manor Rd n/o Victory Bl. If so, I can say that the self-service station is operational.It would be good if there were more such stations. Unfortunately, the receptacle that is designed to accept packages was locked when I was there. I'm not sure why it was locked, but it kind of defeats the purpose of self service if one has to go to the window to get a package mailed.”
“I ship many things for my business. The staff and owners are always attentive and informative. What a great operation. Will always use them for all my shipping needs.”