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February 2024 by Olena Garasymiv
They care about their customers! Highly recommend!
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September 2023 by Armando Lagji
The best Optical in NewYork!High quality and great service!
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March 2023 by Saif Abdulla
My wife got my pair of glasses from them recently. She was very pleased. She said they helped her select the perfect pair and were very patient during the selection process- she found two that I couldn’t decide which one to chose. Huge selection super helpful and patient staff.
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March 2023 by Arlene H.
The entire staff goes above and beyond for their customers. From contacts to glasses to picking out frames, they take their time and give you honest opinions and suggestions. Friendly staff always makes you feel good. I highly recommend them.
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October 2022 by Sergey Kireyev
Great experience at this office. I came to get my glasses and initially went to see doctor Valentina who took her time to do my examination to ensure that my prescription is perfect. Then I spend about 45 minutes with Eric trying different kinds of glasses - and they have a huge selection. Eric has a great taste and gives honest advise. The entire office was looking at my choices until I found the perfect fit. I ended up buying two pairs and felt good knowing that I got a great deal. I had so many compliments for my glasses that I have picked and this nice and friendly office.Thank you Eric and Valentina - I will definitely be back. Highly recommend!
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February 2022 by Diana T.
A beautiful boutique with a great selection of eyeglasses and sun glasses. The customer service was excellent. I have never been too good with selecting my own glasses. So I am always grateful & thankful when someone helps me. Eric who is the owner, spent time helping me to select just the right frame to suit my face and style. He was very patient, knowledgeable and one can tell an expert in his industry. I would recommend Optical Arts.
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October 2021 by Michael
I went to Optical Arts two years ago for a pair of glasses that were to be my first pair of progressives. The incorrect prescription was made for the pair. They were only off by .25 so it was difficult to tell if it was me or the glasses. I assumed that my eyes never really could adjust to the progressives so these somewhat expensive glasses sat untouched in the case in a drawer.My two year union certificate came in again. I went back to the same place. The owner of Optical Arts placed my glasses in the machine that determines the prescription. He immediately realized that the lenses didn't match my prescription. He apologized profusely. He did ask why I never came in to complain. What could I say?The time period where he would have been able to have the lenses replaced without any cost was past. New lenses would have to be purchased by either of us. He insisted that he take care of the issue free of charge to me. I was very grateful to say the least. I picked up the pair 5 days later. It's amazing to not have to switch from distance to readers anymore. I can't say enough about the courtesy extended to me by Optical Arts, when they were not required to do so at all.
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September 2021 by Larisa K.
I'd like to share my experience. The office receptionist had a clear understanding that my eye test was not covered by my insurance plan as she had printed my coverage information prior to the exam but never mentioned that I would be responsible for the $275. She mentioned another tiny payment to me ($39) prior to the exam but never mentioned the other charges. When she surprised me with the $275 bill I asked to send it to me so I'd work it out with my insurance but I was told that I can't leave the office unless I pay the bill right away. I was not aware that my contact lenses and contact exam benefits are linked. I had to spend 40 mins on the phone with my insurance company after my exam. I'd certainly figure things out if I were notified about my benefits before the exam. And I don't mind paying out of pocket when it's my choice. On another note the peripheral vision test was performed by the receptionist in the bright lighted room and I saw the reflection of my jacket on the screen. When I told the receptionist about that she responded- yes, we are aware about the problem and will have to make some adjustments. The receptionist could not adjust the height of a chair I was sitting on to position me at the right height so the test would be done correctly. The receptionist said there is nothing we can do, let's just proceed with the test. Also I was charged inshurane copay but my insurance was not billed. I believe that is called a medical fraud. The Doctor who did the test was female. The script I was given has a male doctor's name. While I'm making an appropriate steps to make sure it won't happen to others I hope people who will read about my experience would make their choice better than I did this time.
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April 2021 by Stephen L.
Very helpful and expert staff. Friendly and knowledgable... I highly recommend them.
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February 2021 by Michael Sinclair
I went to Optical Arts two years ago for a pair of glasses that were to be my first pair of progressives. The incorrect prescription was made for the pair. They were only off by .25 so it was difficult to tell if it was me or the glasses. I assumed that my eyes never really could adjust to the progressives so these somewhat expensive glasses sat untouched in the case in a drawer.My two year union certificate came in again. I went back to the same place. The owner of Optical Arts placed my glasses in the machine that determines the prescription. He immediately realized that the lenses didn't match my prescription. He apologized profusely. He did ask why I never came in to complain. What could I say?The time period where he would have been able to have the lenses replaced without any cost was past. New lenses would have to be purchased by either of us. He insisted that he take care of the issue free of charge to me. I was very grateful to say the least. I picked up the pair 5 days later. It's amazing to not have to switch from distance to readers anymore. I can't say enough about the courtesy extended to me by Optical Arts, when they were not required to do so at all.
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November 2020 by Pepe Gerstner
I was very pleased with the service and results. The sales help were very courteous and listened to me. They showed me exactly the frames that I wanted. The lenses were perfect and the glasses fit with no issues. These are the best glasses that I have ever had. I highly recommend Optical Arts.
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August 2020 by John B.
My experience here was absolutely amazing! From the optometrist to the floor staff! I originally went there to purchase a new pair of glasses that were long overdue. I was going to purchase a new pair earlier but Covid-19 brought our lives to an abrupt halt! I honestly couldn't wait to purchase a new pair because I started to look like the n*** in those comedies we often saw as kids, you know the goofy kid with the tape holding up his glasses! Well, thankfully, I found "Optical Arts." I chose them from all of the great reviews on Yelp and I didn't want to go with my original vendor "Cohen's Optical" in Bay Ridge, Brooklyn. Now, I am not here to knock the Cohen's Optical franchise because my experience doesn't reflect other peoples' experiences. Having said that, I am glad I made the change! I loved it so much that I decided to bring my mother there too. She even made a purchase and now we are really happy! My optometrist was honest, understanding, knowledgeable, and professional. She even informed me that I might have the presence of early glaucoma which is a genetic problem in my family often showing up at an early age. So I am happy that she let me know so as to avoid a very painful future filled with treatments and surgeries that don't really resolve themselves. Well, I chose, with the staff's help, a beautiful pair of designer glasses with all of the bells and whistles of modern glasses for a great price! I have to say that I was floored by the price because my earlier vendor was a crook! Not only were they expensive, but my lenses kept popping out, hence the use of the electrical tape! All I have to say is that I am happy with my new glasses, they make me look and feel great, I am no longer dizzy, and I can see everything! The shop is also gorgeous and the inventory is excellent. I am definitely recommending them to everyone and I look forward to shopping with them in the near future! Thank you to all the staff at Optical Arts!
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March 2020 by IOptics Group
Top of the line collections!
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March 2020 by Alexander Pusachev
A very nice place and good service. Recommend this place a 100%
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February 2020 by Megi X.
Great place! Eric helped me pick out a frame that I love! And it's really hard to find a frame for myself. Thanks guys!
