11AM - 5PM
10 Akron St, Staten Island10AM - 6PM
4348 Amboy Rd, Staten Island“Great experience upgrading my phone! There were a few different issues with my phone which needed to be sorted out, but everyone was extremely helpful and patient. Amazing support and I love my new phone!”
“Joseph went above and beyond assisting me getting a new phone.
I lost my phone and he made sure that all my photos and contacts synched to my new phone. He was so determined and helpful in doing so. I was upset about losing my phone, and he really made my experience so much better. Everyone working there were so nice and helpful! Thank you!!”
“"Fresh faces, exciting changes! go visit our Cricket Wireless store for exclusive hot deals and more with our new management and staff! ?? #CricketWireless #NewBeginnings"”
“Layda was amazing and helped me out with my business account. Very friendly and creative when it comes to Solutions for the phone. Highly recommend her and the entire Verizon store at Woodrow. I always have a good experience with this particular location.”
“Super helpful service. I went to another Boost Store location that was suppose to open at 10AM and the door was still locked at 10:10, so when I arrived at this location at 10:15, I was not expecting much, but was pleasantly surprised. The young lady that assisted me was friendly, helpful, knowledgeable and a pleasure to deal with this morning. I'm sorry I didn't get your name the commend you personally in this review, but the other young lady assisting customers also appeared to be doing a great job. Hopefully your manager sees this notes to reward both of you.”
“There are cheaper plans online; AT&T Prepaid and Cricket. The stores prompt to aim you in the middle. But for AT&T Prepaid you cant beat it, The plan is paid up front Save the taxes and fees, and regulatory. With Post-Paid accounts... adding a smart watch to the plan for 14$ or 19$ is COMPLETELY insane!!! and a price hike that pads their pockets. Just buy a Fitbit or Garmin..... Dont waste your cash. Garmin has GPS, Texts, equivalent tracking features that Apple up-sells. You can text from most models.
Tip: dont buy the cheaper phones just go with Middle to high end Devices the cellular network works best on LTE+/UW/5G. Aim to get something 6gb/8gb of ram and space.”
10AM - 6PM
96 Page Ave, Staten Island“Even they know I will not buy anything today they still gave m Le great customer care.Been to 2 store and called customer care multiple times.But the gentleman in the store listen to what I have to say and found a solution for meThank you Sammy”
“Great store, great service, Alfred is very professional and patient, really solved the problem quickly, it made me so happy. I really appreciate it, Alfred! Love Verizon!”
10AM - 5PM
172 New Dorp Ln, Staten Island“I had a great experience today taking advantage of an offer to upgrade my Celero. Excellent service from John, no bait and switch, no hard sell and he went out of his way to find the last case in the store that would fit my new phone. He told me it would take 15-20 to transfer all my contact information, apps and e-mail and deleted duplicate listings in my contact list. He took to time to answer a few questions and asked me the test out certain features to make sure I understood before I left the store.”
“I had a problem with my phone sim so I stopped by this store to see if they could help me.
The representative there, a young lady named Rimsha, helped me the moment I stepped in. She was very professional, polite, and helpful. She understood my issue and fixed it quickly.
There are three AT&T stores within short driving distance of where I live, but this is the one I will be coming back to when it’s time to upgrade my phone.
Highly recommended”
“I had lost my phone. I went to the first store and they didn't have any SIM cards. I went to this store, my phone said to call Boost. I was on hols for a half hour and then I had to leave and come back. When I did, a different person helped me and got my phone activated.”
10AM - 7PM
2502 Hylan Blvd, Staten Island“Contrary to what the 877 phone number by B customer service says, they DO NOT TAKE BACK Fios equipment. You have to take it to another location.
Staff at the Hylan Blvd location was courteous and professional. Store was roomy and clean.”
11:00 AM - 7:00 PM
5180 Amboy Rd, Staten Island“Zara was incredibly helpful in purchasing and setting up my new iPhone. She went above and beyond to ensure everything was done correctly and helped me when I couldn’t remember my passcode, didn’t have my phone backed up, and such. Though this store is small, the service was impeccable! Highly recommend!!”
“We switched from tmobile to Verizon. We had one on one personable interaction with Alex. He answered all our pertinent questions while still providing us with alternatives. He was patient and we left there feeling like part of Verizon's family. We will absolutely recommend Verizon to our friends and family especially this location. Thanks Alex! And Alexei!!!!!”