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October 2023 by Chris
Very negative experience. The packing was performed poorly and multiple items were broken. One of the movers packed his used lunch paper plate into a box. The movers also urinated extensively on the floor of our bathroom.
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July 2023 by Sydney R.
Please read this review. I want to stop what I'm doing and leave a review for three men at Michaels movers named Joe, Steve and Justin. These men went ABOVE AND BEYOND. For a huge move today and joe even installed an air conditioner which isn't even his job. These men were truly a blessing and I hope that management acknowledges this review and rewards these men. They have went above and beyond to represent this company and I am moved to leave such a review. Thank u gentleman !!!!
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June 2023 by Me M.
I wouldn't even give them 1 star they don't deserve it. They made our moving experience a nightmare.Of course when they got to the house we bought they added on money ,threatening to put our stuff in storage. I was in the hospital at the time and my husband had packed all my essential medicine. Like I said they held it hostage.Our real estate lawyer had all our proceeds from the sale of our house in her account and trying to get ahold of her was impossible.We finally got the extortion money and now the driver ( Michael) can't park the truck in our driveway( his co worker John looked the house up on Google Earth and said it would be easy for that size truck to park in driveway. Now I live on a Parkway and of course they are tying up traffic so the police come. Now he wants to charge us even more for a shuttle. They hired some sketchy movers from here to bring our stuff into the house. Well only 1/4 of our stuff came into the house, no set up ( infact nuts, screws,bolts missing) the rest they put in a garage about 70 yards from my house. It took us three long months to get everything in this house ( I couldn't walk after a long illness) This guy Michael decides he was going to skip out on the movers he hired here ,he got in his truck and left.They gave chase, it all ended back up in my house where now I'm thinking there's going to be some bloodshed. Michael grabbed the phone out of one of the movers hand and threw it because he was going to call police again. Needless to say made a complaint with BBB ( they do nothing) back and forth with his co worker pretending to be Michael in the written complaint ,lying his you know what off. NIGHTMARE DO NOT USE THIS COMPANY
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May 2023 by Helen V.
the staff movers and the truck driver in new york city and in the state of florida were very proffessional with all my furniture. i appreciate the care that michaels moving company took to makethis move easy
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April 2023 by Charles D'arrigo
Michael's Movers were highly recommended to me and in no aspect of the entire experience I had with them was I disappointed. The men they sent for my move were efficient and a pleasure to work with. They worked out all of the details for me in such a way that the stress on my end of things was greatly alleviated. Thank you John and your wonderful company.
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January 2023 by Dean Of Chefs
Great prices for moving your stuff around.
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January 2023 by M C.
Unless you are hoping to have your belongings in 1000 little pieces, I would recommend staying far away. We recently relocated using Michael's moving and I'd say about almost 50% of our belongings were either severely damaged or completely filthy. Not sure where they store their clients items, but some of our pieces looked like it was sitting outside next to a construction zone. You can also tell they don't really handle your items with care because quite a handful of the boxes were completely crushed. To top if off how they managed to even damage a plastic garbage bin is beyond me. Save your money.
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December 2022 by Glen Mancuso
We moved from Staten Island to New Jersey. Of course we were concerned with how this move will be handled. We were told about "Michael's Moving and Storage". We couldn't have been happier with the way the move went. The movers were professional and friendly at the same time. They packed up things we missed and took very good care of all our belongings. The most impressive was when the owner showed up just to see how things were going.We have a few friends moving in the next year and Michael's will be the mover they will be using.
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October 2022 by Diana Calta
I have used Michael's several times over the years & have always been happy with their service. This time it was different, my mother passed away & she lived out of state, so I hadn't initially thought to call them to move the many things of hers I was keeping (100+ boxes!). After many issues with the local movers in her state (wanting to off load & on load the items several times between her state (GA) & NY I grew concerned that this was the way items got lost & broke. I went to Michael's website and saw that they did many moves to the south, so I took a chance & I called. I was so happy when they told me that they would be able to manage this move! (Had I known originally - I would've also had them pack for me as well - because I have had them pack & they do a wonderful job packing too!) After working through their scheduled trips & my dates - we came to a date that would work for both of us. Let me add that John in their office was so kind & understanding through my many calls of concern and worry about numerous things – that this review wouldn’t be complete without giving him a shout out for putting up with me. My next praise goes to Michael himself – who got stuck in FL during Hurricane Ian with a full truck – and he & has office were working with a local mover to make sure my things were picked up on time if he was stuck in FL longer than planned (we sold the house & I had to get out). Thankfully he made it thru safe & was able to find a way to get out of FL almost immediately afterwards and arrived on time to me at my mom’s home. The crew had the home emptied quickly & then it arrived here at my home within a few days with another great crew. Michael’s has always provided professional, pleasant & hard working crews and I would HIGHLY RECOMMEND them!!
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October 2022 by Dyan Calta
I have used Michael's several times over the years & have always been happy with their service. This time it was different, my mother passed away & she lived out of state, so I hadn't initially thought to call them to move the many things of hers I was keeping (100+ boxes!). After many issues with the local movers in her state (wanting to off load & on load the items several times between her state (GA) & NY I grew concerned that this was the way items got lost & broke. I went to Michael's website and saw that they did many moves to the south, so I took a chance & I called. I was so happy when they told me that they would be able to manage this move! (Had I known originally - I would've also had them pack for me as well - because I have had them pack & they do a wonderful job packing too!) After working through their scheduled trips & my dates - we came to a date that would work for both of us. Let me add that John in their office was so kind & understanding through my many calls of concern and worry about numerous things – that this review wouldn’t be complete without giving him a shout out for putting up with me. My next praise goes to Michael himself – who got stuck in FL during Hurricane Ian with a full truck – and he & has office were working with a local mover to make sure my things were picked up on time if he was stuck in FL longer than planned (we sold the house & I had to get out). Thankfully he made it thru safe & was able to find a way to get out of FL almost immediately afterwards and arrived on time to me at my mom’s home. The crew had the home emptied quickly & then it arrived here at my home within a few days with another great crew. Michael’s has always provided professional, pleasant & hard working crews and I would HIGHLY RECOMMEND them!!
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September 2022 by Luisa Roman
Michael's Moving storage is a great Moving Company
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November 2021 by Paul M.
We recently relocated and used Michael's Moving and Storage of Staten Island, NY to store our furniture and move it to a new home. This was a mistake. Michael's Movers is an unprofessional organization that should be avoided at all costs. Michael, the owner, demonstrated behavior that could only lead me to determine that he is a heartless, unprofessional, discriminatory, liar, and crook. Michael's written estimates are meaningless. He ups his prices, and demands payment before he will release your possessions. Secondly, furniture, which he claimed was stored in a climate controlled warehouse came back with dried, and splintered wood, so much so that my son's wooden bed frame cracked in pieces when he sat on it. When I called Michael to tell him the situation, he denied any responsibility, and blatantly told me that my son must have been jumping on the bed, which coincidentally broke within a day after his men delivered and assembled it. I really was not interested in monetary compensation, and it would have been humane if Michael would have showed some concern for my son's well-being. Instead, he just denied responsibility, and blamed my son for breaking the bed frame. Upon telling him that I was disappointed with his service, and that I was going to write negative reviews to explain my unpleasant experience, he told me that with the reviews I should include a picture of my autistic son. This discriminatory behavior toward the autistic population can't be tolerated and doing business with such a man must be discouraged. Needless to stress, I am asking that any business with this establishment should be avoided.
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November 2021 by Rob D.
This was a terrible experience. I asked for them to give me quote they said it wasn't necessary. They subsequently charged me much higher than the quote. I marked all the boxes fragile so a 12 place setting of China is now a 6 place settings, it looks like the 3 boxes were thrown on the truck. I had to store this 4 weeks till the coop was ready, I was told that the storage was climate controlled. We had 2 antique chairs that came back with what looks like felt stuck to the arms of the chair because they taped the arms with a green fiber that the tape must have melted this was during the summer. Unbelievable!!
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October 2021 by J S.
Do not use them. They took an extra week to deliver my furniture and extorted $1500 more from us. We paid $8000 in total and he dumped our furniture in our garage. It's been a month now and still getting boxes from the garage into the house. The owner is the nastiest person, he's out for every dime he can get. He wouldn't move his truck into our driveway he parked on the parkway instead and was asked to move it by state troopers .Total j**** He tried to run from the contracted out movers he hired here so he didn't have to pay them. They chased him and all ended back up at my house,they should have beaten the crap out of him. Michael Movers...til my dying day I will not stop talking or giving reviews about your business you are the absolute worse
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July 2021 by Mike M.
The Army used this company to move me from New York to California. I was told they would use three days. 1st day was to load my 10 by 10 storage. This was a good crew that worked fast. They did not show up on Tuesday. They said they would do it Wednesday. I was planning to leave Wednesday evening at 5. The final day went poorly. One guy worked really hard. One guy did the inventory and the last guy was slow and did not work hard. I was very unhappy that they did not show up till 11 AM to start the pack out. To say the least, I was not able to leave by 5 PM. I would never recommend this company.
