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May 2024 by Jessica Mayes
I had a 145 appointment at the new door location on Staten Island today… And I got refused by Cora due to me eating a one hour DM test for pregnancy. Not only did she call me up to the desk at 2:2o ( Which was me waiting for 30 minutes) She refused to take me because she was closing at three… Which I had plenty of time if they took me on time… There’s no “rule” When to make these appointments…
It was slow and nobody was there when I checked in They took another person ahead of me Who came in afterwards…..
So basically refused a pregnant person who has been fasting for over 14 hours.
I am very disgusted with with this location and will not be coming back again
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April 2024 by Priya Aggarwal
Horrible staff. Rude, embarrassed me in front of other patients. Extremely unprofessional. Waited 45 mins only to be turned away. Would have liked to know as soon as a I asked instead of wasting so much of my time. If you value your time and your sanity do not visit this location. Will never step foot here again.
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March 2024 by Jessica Davis
Staff are very nice & patient with me so far I visit twice & the wait wasn’t long at all. Oh yeah nurses always have a hard time finding my veins but here they were on point no trouble whatsoever. Amazing staff all of them
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January 2024 by Diana Diana
I made an appointment at 9:15am. Came in , checked in very quick, they called me right away. The nurse that took my blood was so nice. Everything was quick and painless. She even worried for me because i became all white and my lips got blue. She advised me to sit for a while and wait until my dizziness disappeared. I was out the door at 9:40am. I will definitely come again.
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November 2023 by John mancuso Mancuso
Awful! Staff are not friendly! I had an 11:15 AM appointment and waiting for over an hour!
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September 2023 by Coach
This "lab" completely sucks. The people that work here are incompetent. Made an appointment fir NO reason. They make you wait anyway. They suck.
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September 2023 by Nizam M.
I went in and spoke to the Asian woman and she told me to check in at the kiosk . So I did ... after an hour of waiting she called my name so when I went in she asked me for paperwork ? .. what paperwork.. my information is there... she was very unprofessional... discrimination...
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September 2023 by Joe B.
I went in and spoke to the Asian woman and she told me to check in at the kiosk . So I did ... after an hour of waiting she called my name so when I went in she asked me for paperwork ? .. what paperwork.. my information is there... she was very unprofessional... discrimination...
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July 2023 by David Edge
Very clean facility inside and the staff are helpful. Excellent skills and very personable.
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July 2023 by David Yeneic
Very clean facility inside and the staff are helpful. Excellent skills and very personable.
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June 2023 by Alla Meyerzon
Horrible and unprofessional staff. Over an hour wait with a nervous child to take bloodwork
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March 2023 by Guy Palumbo
Locked the door in my face at 3 PM, online posted closing at 4 PM Zero Stars!
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January 2023 by Areli Sabat
My husband went in 12/17/22, he checked in at the machine sat there for over 30 or 40 minutes before the front desk (who refused to give her name) told him he couldn't do his urine test because the system shut down. Meanwhile staff is sitting around talking about life. When He got there it was a bit past 10:45 and checked in. He then sees two other people walk in after him and were taken in. What the heck??!!!This place needs to replace the woman sitting at the front desk because she obviously hates her job or maybe is way too comfortable getting paid while doing nothing or even attempting to provide better customer service. He has also put the complaint in through labcorps website, but from the looks of it this place has a reputation thanks to the staff. Hopefully something is done.
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November 2022 by Winnie Chan
Excellent customer service from front desk to the lady who draws your blood. Quick friendly and efficient.
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November 2022 by Aj
Terrible. If your a mother with a child, go elsewhere!I made an appointment for 11:15amMautza/Maria calls me 2 hours before my appointment and changes my appointment time because she said she does not do the screening past 11am... I then Explicitly State that "If I come early, I WILL NOT HAVE CHILD CARE". She say, well you need to come early or she won't do the screen.I then arrive early, as she requested, with my child (like I said to her, moving my appointment will leave me without care) and this woman Matuza proceeds to tell me I can't have my test done because I have a child with me! I actually think this is extremely discriminating, to not provide care to a woman because she has a baby...What is wrong with these people?Way into completely inconvenient people and provide absolutely no relevant communication when booking appointments.