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“Aurora has been a wonderful partnership to PCCS over the years. They have provided us with unwavering support. From urgent matters to small day-to-day hiccups, our team is confident that Chris G. will resolve matters quicky & efficiently. Much of the work we do administratively at PCCS relies heavily on computer usage and technology and we are grateful for our partnership the with well-versed & highly efficient team at Aurora.”
“Sergio and Peter were super helpful. They were both friendly and courteous.Overall, I had a great customer experience. Their knowledge and assistance was greatly appreciated.”
“Mayra made my experience heavenly and hassle free. She helped get all of my pics, messages, and contacts onto my new phone with ease. Mayra explained everything I needed to know in a way that was easy to understand, and made me feel heard when addressing my concerns. Make sure to wait for Mayra on your next visit she's great. Thanks for the help!”
“Nicole is the woman they myth the legend. As well as everyone else here but Nicole was able to make my wishes come through. She helped me through the whole process of transferring my Apple information over to my new phone when I had no WiFi or Bluetooth. She watched my phone for me and helped me through the whole situation. Talk about a blessed being the answers NICOLE. She held it down fr gave us motion in the ocean I am complete because of her.”
“They are fantastic here! Caleb, Arbon, and Emre were so accommodating and professional. I haven't bought a phone in years and they were all so helpful! My phone was taking a long time to transfer my data from old phone to new phone and they stayed after store hours to accommodate me! I did come back the next day to finish the transfer. They welcomed me back and were so friendly. I highly recommend this location. I'll definitely be back. Thank you guys!”
“The customer service at this store is always incredible. It’s also super clean, organized and efficient. The manager Candace is kind, so quick and amazing at her job! I could not have asked for a better experience - we have been with Tmobile for 15 years and intend to continue to do so due to stores like this one!! 10 out of 10”
“Today I got into nearest store Spectrum located over here with request how to lower my bill for Internet and Mr George was so professional, knowledgeable and attentive. I was provided with information which allowed me to enroll another city program. Great service and nice part of local business infrastructure community. Thank you, guys”
“On the evening of 1/27/24, I walked into the Verizon store on Richmond Ave to determine if I was going to pre-order the new Samsung Galaxy S24 Ultra. Without waiting too long, I was greeted by Jose, who was both knowledgeable and friendly.He patiently waited for me to express my wants and needs and answered all of my questions. Please continue to hire model employees like Jose, who go above and beyond to exceed customers' expectations. His professional skills and deep knowledge of the company will help to retain and attract customers.My experience was Five Stars, and I would definitely do business again. Thank you, Jose, from the Richmond Ave Verizon store.”
“The times that I went to this store, they have been nice, quick, and helpful. You walk right in and as soon as someone is available, they greet you and help you with whatever is needed. This store is clean and organized as well. I’m very big on how you treat others, and this t-mobile store has great customer service. That’s the main reason why I walk a few extra blocks to this store than the other one by Trader Joe’s. A man there is very nasty with their attitude and facial expressions! Not in this store! So, that’s a plus. :-)”
“Always relying on not only the most advanced technology there is but also on their awesome group of professional and knowledgeable associates anyone can find, Best service out there, period.”
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“The manager Lorens and the assistant manager Tim helped me with all my problems. Their customer service was great and I will for sure be coming back if I even need help. Thanks!”