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“The place is very clean and they have it there for everything you need, for example I needed a drill and I found it for only 20 dollars and as a gift they gave me a bucket”
“Good old fashioned neighborhood hardware store. Knowledgeable older... no disrespect... staff; not box store kids that no nothing... Once again no disrespect to any party's I'm talking of..”
“Johnstone SI is a fantastic supply house . Love the section , the service , the employees are top notch, always informative and willing to help. Highly recommend this supply house, only want to shop there . 10/10”
“Local small businesses favorite for years. For the weekend warriors with two left hands, the very helpful staff here will provide insight and knowledge on your project!”
“Easy and easy out. Lots of items for whatever you need. I've never gone there and had to go anywhere else afterwards. Anytime I've had a question that somebody there to help. A lot better than home Depot.”
“What do you want all the same some maybe ckeaner than the others, only goid thing at this location in Charleston, NO ILLEGALS BOTHERING YOU GOOD JOB AT KEEPING THEM AWAY EVERY OTHER HOME DEPOT ITS LIKE A SCENE OUT IF WALKING DEAD”
“I had a great experience in this Lowes. A very nice gentleman, that was not even directly employed by Lowes, just a businessman doing his own business at Lowes, assisted me in locating several items I needed and even made sure to find me the best priced options for what I needed. That was very kind, because as a woman, I don't always love going into home improvement stores trying to find stuff.”
“This store's signage reminds me of old school hardware stores. Whether you need a key to be made or buying tools for fixing, this is a place that meets your needs.”
“They successfully aided me with my echo weedwacker! Great customer service, good communication with me especially considering I came all the way from Brooklyn by bus. Very friendly and knowledgeable workers who know their stuff, was even offered refreshments on the steaming summer day. If you need assistance with any home equipment related business these are the guys for you. I will definitely be back in the future!”
“Excellent customer service I was in a hurry had my puppy I called gentleman looks up account gets my paint ready/mixed for pickup. That was incredible didn’t have to leave puppy waiting in car”
“Running around to home depot and lowes to find paint codes they knew nothing about I came across this place on Forest Ave , very friendly and helpful and got the job done . Need specific paint codes from Benjamin Moore go to this place !”
“Never too busy, always well stocked. Some employees seem to have an "I don't care" attitude, but for the most part, a friendly, knowedgeable staff.”
“A diamond in the ruff when you want to rent an updated van dirt cheap. Had to pick up furniture in NJ. Less than 2 hour trip. Have to place a deposit to secure the time it takes you round trip. The van was dirty because it just got back from a trip. Had to ask one of the guys to help me clean out the debris but overall an easy in and out experience. Will come back if I'm need of a van rental.”
“My custom BBQ was leaking... found out one of the custom hose fittings cracked. Ordered a new custom hose but the manufacturer screwed up on the size of the fitting. Went to General Plumbing Supply and the guys in the plumbing department were very helpful in figuring out what I could use to get my hose to work. Took a couple of minutes... but came back with a series of pieces and they showed me what I needed to get it to work.”
“My elderly mom and I were looking for flooring on a Tuesday night. Unlike the forest Ave location, none of the tiles were on display and worse there was not one person to help us except for one guy who was clearly busy loading items and operating a forklift. In my desperation I bothered him and he was nice enough To stop what he was doing. He also couldn't find what we're looking for but when others who would just say " We're out" he asked for a sku number. Turns out they had it but it was in a palette all the way to top. He grabbed his forklift and brought it down for us. Best of all, the item was discontinued and on clearance. Another lady came to help . They were both very nice. Ron and Lizette, you have restored my faith in what good customer service should be. Many workers and store managers have forgotten what that is”
“I went to buy plants and Lowe's had a large selection of Proven Winners Plants. well cared for as well. Cashier was great fun as I tried to use my Hone Depot card at Lowes...Great experience all around”
“Very addictive storm always spend too much staff is always knowledgeable and friendly would be five stars except for the fact there's only one register open it most times and for some reason the self checkouts are all closed lately”
“Nice home depot! Nothing particularly austere (bad) about this place as it is spacious.
However, there was a lot of sketchy men in the parking lot that approached us when we're heading towards our car. They offered to haul our wood planks for us (presumably for money) and we told them that it is fine. But they continued to insist that they have to.
We couldn't understand them as we thought they were unscrupulous (dishonest) and we tried not to be impertinent (rude) towards them as well. After a struggle with the language barrier, they gave up and left. Definitely not contrite (regretful) for my actions. They should be grateful I did not contact staff and held punitive (inflicting punishment) actions against them.”
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“Absolutely what a hardware store should be. Extremely knowledgeable help, the greatest variety of products is very very reasonable prices. You should make this your first stop for any hardware needs. Going there first will save you time money and headaches. They will give sound advice on any job and provide you with the right tools to complete it.”