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January 2023 by Steve C
very professional and courteous moving outfit. Paul and Joe were great communicators as far as the estimate and logistics. they dropped off boxes in advance which was a huge help. Stephen ran his crew of 2 with military precision. efficient and clean!!! the guys had great attitudes and handled everything with care. i think their prices are fair and reasonable. customer service skills are a priority with this company.
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January 2023 by Google user
very professional and courteous moving outfit. Paul and Joe were great communicators as far as the estimate and logistics. they dropped off boxes in advance which was a huge help. Stephen ran his crew of 2 with military precision. efficient and clean!!! the guys had great attitudes and handled everything with care. i think their prices are fair and reasonable. customer service skills are a priority with this company.
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September 2022 by Susannah Skiver Barton
Paul and his team provided excellent service during my recent long-distance move from New York City. The crews on both ends were professional and efficient, and they took excellent care of my belongings. I got quotes from several movers and Go To Moving offered the best rate by far. I would recommend this company to anyone moving within or from the New York area.
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September 2022 by Jennifer
I recently moved out of a high rise apartment into a home, and when I called for a quote I was severely underquoted in time, they quoted me 6 hours and it took closer to 10. Steven and his crew were quick like bunnies regardless and did what they could to finish as quickly and efficiently as possible. They worked their butts off and it was a very reasonable price even with the extra 4 hours. I couldn’t have done it without them. They even let me borrow a few boxes for free. Thank you!
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September 2022 by Kevin Donovan
Steve, Alex and Frank were on time, clean, professional and a genuine pleasure. They wrapped up all of our furniture carefully and timely. Got one house done, and brought everything to the new place with zero incidents. Very earnest workers. I would and will recommend these guys again and again. Awesome job…even if they are Yankee fans.
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February 2022 by Rigo A.
Go to moving did our interstate move from NY to FL and the whole process was great. They gave me a very competitive price for packing and moving and everything was delivered in the exact time frame they had quoted. The guys that came to pack and move were very friendly and helpful and took good care of our belongings, We were very happy with everything and would def recommend
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January 2022 by Lauren C.
The move went fine but I asked about vaccination status of the movers before they came to my house and Paul said they were vaccinated. They were not, and they didn't bother wearing masks either, putting us all at risk during the height of the omicron surge.
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November 2021 by Joyce S.
A VERY positive experience, and a great team that wasn't fazed when one of the building's elevators was out of service and they had to sometimes wait for residents. Kudos to Steve, Franz and Kevin for their friendly service. They made sure everything was placed just where we wanted it, reassembled the bed frame, took away boxes and more. Overall, A++++.
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September 2021 by nyc123
Go To is the best! From the moment I called everyone was courteous or professional. Paul was very polite and worked with my schedule. I was emailed the complete quote to be electronically signed. Immediately received my signed copy in a second email. Joe, Patrick and David arrived on time and didn't waste a moment. All were friendly, courteous and professional. They moved my mom's apartment from a second floor with an extremely narrow hall. Not a single scratch on walls when they were done. At the destination they asked where each item was to be placed.Best experience with a move ever, will always use Go To. Highly recommend!Deepest thanks and gratitude to Paul, Joe, Patrick and David.Service: Local moving
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April 2021 by Indira C.
Horrible!! one of the men broke an expensive table right in front of me and walked off as if he did not do anything wrong. When they got to the destination of delivery, they left my sons bed and our keyboard by the dumpster. They did not wrap 3 of my beds with plastic and dragged it all over the place. Now my son is stuck without a bed to sleep on because they decided to leave my sons bed by the dumpster uncovered. Unsanitary especially during COVID.
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March 2021 by Veronica M.
I used this company once 2 years ago and it was a positive experience. I rehired them again 2/26/2021 and unfortunately had a nightmare of an experience. The workers came in and instantly started fighting with me about how items were packed, even though I packed everything THE SAME way from the move 2 years prior. I told them if they didn't want to complete the job, they could leave and I would hire someone else. I really wish they had left and i had hired someone else, this move was a complete nightmare from beginning to end. The movers not only fought with me the whole time, they claimed they could not move my couch. They said and I quote " I can remove your spring loaded door, but will not put it back on the hinges". I couldn't let them do that because to repair that kind of door would have been over $700!! My husband who is a not a large man and myself who was 7 month pregnant at the time, moved the couch OURSELVES. The door never came off the hinges. They also damaged my shelving, bed, snapped my clothing rack and threw the broken rack on the floor or our new apt., shoved items back into closets to purposely not move. Also see in pictures below how they pack your TVs. They put in the quote "special tv boxes", but no, they threw them in HUGE U-Haul boxes with no padding. One of my TV's did not work after I unpacked it and set it up. They also claimed overtime when they were observed not working for a total of 1.5 hours. I even asked them if they would take lunch and they said no, they just wanted to get home. But instead took time off while being on the clock and added the extra time onto my bill. I disputed $906 of the total $1906 (original quote was $1470, DO NOT believe their quotes, they always come in low and add an extra $500-$600) and am still in review of this dispute. Eugene is refusing to even respond to my e-mails to work out the issues, so I have to go through the bank and Visa. I sent Eugene pictures of the damages and video of how we moved the couch ourselves. We had to carry this couch down 3 flights of stairs and then put it on a dolly and walk it 4 city blocks and 1 Ave. over. Thankfully we did not move far or else we would have had to pay someone else to do the work they refused to do. We also had to make 3 trips to move the other items they shoved into closets to not move. I am so disappointed and wished I had went with another company who was more expensive, because in the end I am having to pay the same amount and do double the work this company did not do. Pay the extra money and get a better company. I wouldn't wish my experience on anyone.
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February 2021 by Terri Z.
These movers get a definite thumbs up from us. Eddie, Louis and Shawn were extremely nice as well as professional. They took apart our 3 piece sectional, Which was not an easy task. They securely wrapped and packed our curio cabinets. Every request we asked, they did. They were very careful with our belongings. They made the move so awesome. I was so worried about my cat as this would be her first new home. They watched out for her. They really are a great team. The booking was very accommodating to our needs. Thanks again for a smooth transition.
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December 2020 by Lenny Ro
3 guys showed up to the house, looked around at all the furniture..
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November 2020 by xyz123
Go To is the best! From the moment I called everyone was courteous or professional. Paul was very polite and worked with my schedule. I was emailed the complete quote to be electronically signed. Immediately received my signed copy in a second email. Joe, Patrick and David arrived on time and didn't waste a moment. All were friendly, courteous and professional. They moved my mom's apartment from a second floor with an extremely narrow hall. Not a single scratch on walls when they were done. At the destination they asked where each item was to be placed.Best experience with a move ever, will always use Go To. Highly recommend!Deepest thanks and gratitude to Paul, Joe, Patrick and David.
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September 2020 by Angela Perrone
Lee, Jean & Shawn were exceptional, professional and efficient in everything they did with our move. They were able to take a 9 hour job and do it in 6 hours in a completely smooth operation.They handled everything with care, went out of their way to try to move things to the right spots, and they certainly have an eye for home decoration/arrangement. With one of our large objects that would not fit up the steps on the first or second tries, and after we agreed it was impossible, they took the extra time to try to take apart the piece and bring it up. I would highly recommend this company and this team.
