-
January 2024 by Eric C.
It's a good Costco. Other Costco's are messy and overcrowded. This one is a healthy Costco. The customer service is excellent. The parking is decent. Their food court has been computerized. You won't leave here angry.
-
November 2023 by Rhea Z.
People beware! All of Staten Island is here! No matter what time or day of the week, literally every single Staten Islander is here with the obvious rotations of people coming in and out. Lol. You will definitely run into someone you know in this location especially if you're from Staten Island. It's always packed whenever I come here which I've stopped and started going to Bayonne, NJ. However checkout is pretty quick even though the lines are always long. The food however is what takes the longest. The employees here are great, they move fast but also is helpful. Parking lot is terrible. Needs to be extended. Whole warehouse should be bigger in my opinion lol.
-
November 2023 by Mario P.
This store is always overcrowded. The customers are rude and combative. The stores organization could be better. The people in the tire center and service center are at the bare minimum knowledgeable about the vehicles they service. You're better off doing your own research to find your tires or batteries. And you can forget about calling the store. No one answers the phone.
-
November 2023 by Fay K.
Sublime divination! I LOVE the very Berry sundae at Costco Food Court! Delicious ice cream and strawberry sauce in a big cup (silo size) for only $2.49! Additionally, their uber cheesy pizza slice with or without pepperoni is only $1.99! Now it's not your proper NYC pizza slice but it's beyond filling and good enough flavor. The greatest deals and temptation on earth! I say enjoy life with no calorie regrets.
-
October 2023 by Just L.
I'm here a lot. The employees are always so helpful and for the most part prices are lower than other supermarkets. It's one of my favorite places to shop
-
October 2023 by Jason D.
Shopping here is like participating in a wild scavenger hunt. There are some good deals to be had, especially on items such as bottled water and paper towels. But putting up with the crowds and the parking can be exhausting. The fact that product/brand availability may change week-to-week doesn't help. The workers at the registers are nice, but once an employee at the exit miscounted the items in my cart, took an attitude, and implied I was stealing. Overall, this is not a pleasant shopping experience.
-
May 2023 by Francesca C.
I end up going back because it's the the only store of its kind on this island. The store is awful, most of the time the employees are just nasty. Our cashier was just plain rude to us! The customers before us had some problem. The cashier and another employee discussed how awful the customer was, totally ignoring us. The guy looked like the funny SNL guy- David Spade - only not funny but jaded - also he's working late tonight and tomorrow which he's mad about too - thanks management for buttering him up for us. Dude needs a vacation not more hours. Also there were no Avocados, clothing department is a hot mess, general organization of things is just all over the place. I walked in and shopped for shampoo and ribs...
-
May 2023 by Sonya M.
Considering that this is the only wholesale on the island, it is very convenient to shop. Costco has great, competitive pricing, and the store is generally clean.
-
January 2023 by Giananthony V.
Costco has a lot of things ranging between clothes, food, outdoors stuff and various toys now although every time I go to Costco it is very packed. It is still one of my favorite places to go but the one thing I do not like is how long the lines are to the register. And the fact that you have to have Costco card in order to shop which is $60, Overall, I rate it a three star. Hope this is helpful.
-
November 2022 by Linh V.
This review is for Costco Handy Premier TV mounting service. I am shocked at how incompetent Costco service is given the fact that I love most of their products. I bought a 65 inch TV, which required 2 people to mount, along with the moi service they offered. So far They've messed up 2 scheduled appointments and my TV is still in the box on my floor. The first time they charged me an additional $50 for the second pro as the job needs 2 people (which is find as I didn't know and no one told me), however they FAILED to schedule the appointment for the second pro. The second time they rescheduled one of the pro to another date 2 hours before the appointment, but AGAIN FAILED to reschedule the other one so that they can come at the same time to do a 2-person job! This has got to be the worse experience I've had with Costco. I'm shocked that their management allows this operation to be this bad!!!! What a shame!!! Don't waste your money or time with Costco service, use Best Buy's!!! I tried to post a review on Costco website but kept receiving the "something went wrong, try later" message. Horrible!!! Sell your Costco stocks quickly before it sinks.
-
July 2022 by M C.
Be careful when buying seafood!! Brought stuff salmon two days ago. Unfortunately I cook the salmon and it was bad and horrible had to throw it away. Of course that's $35.00 down the drain!!
-
April 2022 by Stephanie L.
I come here often since it's close to me. Of all the times I've went, I've only encountered one guy that worked there that wasn't really nice. Usually have a good selection but a lot of times they don't have the new stuff or they run out of things. Food court area needs more people working it can take a while sometimes to just get a pie. The gas station area creates some slow traffic for cars entering and leaving.
-
April 2022 by Michelle D.
Excellent management at this location! Store is ran great and the inventory is usually always stocked!
-
March 2022 by Kiyoko R.
Jose the car runner is an amazing guy! He helped me with 2 carts & 2 children - I went to the store for a water run with my niece & her 2 children but she's injured so it was difficult & he assisted without hesitation & refused the tip - I felt like I had to give back in some other way because he not only assisted us he helped my business run more smoothly for the day, my niece got to enjoy the remainder of the day with the children & my rental car return was on time because of this! I am eternally grateful!!! Thank you Jose @ Staten Island Costco!!!!