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August 2023 by ZUBAYR 007
Attantion truck driversPlease don't deliver the load hereVery tight placeVery rude staff
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September 2022 by Alfredo Perez
If I can give them less than 1 star I would. I went in there to ask them a question about caping a radiator the short bald guy, I don’t know what his deal is he looked at me as if I was from a different world, started to give me faces and an attitude for no reason I asked him one question and walked away. Never again would I go there it’s obvious if I go there it’s because I needed help and had questions about caping a radiator and which product I should use and need.
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August 2022 by Melanie Apostol
I’m not sure what the issue was, whether it be race or just poor customer service but it was the worst experience I’ve encountered. He was not interested in helping me and told me to contact a plumber.Bad customer service.
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May 2022 by S B
It's a WHOLESALE plumbing store: their customers are businesses and never (they do, yet ...) individual consumers, which hopefully explains why the short bald salesman played d*** when he claimed not to know what I meant by a spline as I'm pointing to it with the faucet knob in my hand (a "spline" is one of the A B C's of plumbing words).
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March 2022 by Toni-Ann Runs
This should have been my first stop before Home Depot. Highly recommend
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June 2021 by Stephen Liell
Quick efficient friendly customer service
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April 2021 by Donnie Boudreaux
Great products and people
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February 2021 by Christen
Looking for an uncommon Gebirit in-wall German flush valve. Local distributors in NJ told me "15 days, I can order it". "Any chance you got it in another warehouse"..."dunno...you can call around". Great. This is not a Home Depot item, so I called on the off chance Coastal Supply in Staten Island to see if they had a line on this valve. Called on a National holiday. They're open (refreshing). Spoke to Lou who said nada at his location, BUT LET ME CHECK THE OTHER WAREHOUSES--I'll call you back, but it may be tomorrow. Fine. True to his word, he called me back later that DAY and said they had none, but he'd check a couple of sources that weren't open. This morning, Thursday, he called and said he struck out, but led off the call with an apology for not calling YESTERDAY. You kidding...finding that level of customer SERVICE speaks volumes for a business that KEEPS IT WORD and does exactly what they say they do. You just don't find that caring much these days, certainly not in a big box store. I'm just so impressed when a business cares enough to follow up, be it good news or bad (and Lou, FYI, I sourced the valve on the west coast that a guy just happened to have in stock because a flaky customer that ordered it just...well...flaked. His loss, my gain. So if you need something, give Lou a call at the Bay Street location on the Island. Good guy, good people. Can't say enough about the followthru. Well deserved accolades!
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February 2021 by Ray Carr
They had my parts sort off the put 2 different pieces together to make it.. They are not a place with low prices. They charge alot
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January 2021 by Thomas Reen
If you're a plumber, A/C guy, etc.. this is your place. More than just one site for coastal plumbing. If I'm not mistaken they have 3 sites on Staten island. Very convenient South shore, north shore, mid island.
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December 2020 by Zacapa 1980
Great place to find all your plumbing needs!!! ?
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November 2020 by Carl Hom
They have all your plumbing needs.
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October 2020 by Serg
Let me share my expierence i would give 0 stars but i have to give 1 the guy chris the salesman sold me a 4 ft piece of cast iron baseboard... once installed it was cracked i was told to bring it back....i bring it back he says he will let joe the manager come look at it joe comes out looks at the crack goes in the back comes out and says he doesnt deal with that brand i bought it from new dorp and was shipped to bay st mind you im not going to pay my plumber twice and waste my time and got water damage all over my house then gets the superviser which was actually a nice guy gave me a recipt of a refund but no refund until investigated never going back called HYLAN plumbing and was cheaper anyway bunch of crooks if you ask me
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August 2020 by John N
Waste of time... Employees don't care about anything, you'll wait for hours before you get any help...
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July 2020 by Waldemar Nawoj
As always very helpful, answered any questions that I had.
