Felt as if I got scammed after the lease of my car. customer service is extremely rude. i also wasted hours waiting on my car to be "fixed" only to be told it didn't have the feature. why did they tell me to bring it in then? extremely unhappy with my car and services I've been provided.
October 2023
bad customer service, service department take 6+ hours for a oil change, was going to close so i decided to go back and they said it wasn't ready, as i was leaving they say it's ready, bad communication for all departments
April 2022
I had to update this review after giving them another try, Micheal Huayama was the service advisor that helped with the broken door handle on my car. Really professional and got it done in a timely fashion, scheduled everything with me, dropped off and picked up seamless!