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January 2024 by Ashley Moody-Astwood
Avoid this branch. The Financial advisor Raymond Huminski has a horrible attitude.If you must use it, just wait on the line for a teller because the ATMs do not work. I tried to withdraw from one of their ATMs and the ATM would not dispense the cash despite pulling the money from my account. When I spoke with Raymond Huminski regarding the faulty ATM he was extremely rude, impatient and unhelpful. He really shouldn’t work there.
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January 2024 by Zaid Almo
Bad customer service
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September 2023 by Joel howell
ATM'S are always Broke! Parking lot is the Biggest Joke!!
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September 2023 by Carl R
Wish I could give zero stars!!! Take your money out of the banks now, almost every day ATMs do not work, which is their way of restricting OUR access to OUR money. It won't be long until they deny TOTAL access and STEAL ALL of OUR money!! The banks are all run by criminals!!!!
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September 2023 by Angelo Maiorana
Does this probably one of the worst banks? Thanks, I've ever dealt with. Especially the woman running it do not even attempt to go understand say a coverable.
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July 2023 by mohammad Khan
I went to open an LLC account and the staff didn’t know how to open it.
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July 2023 by Ed Alton
I've been a loyal Chase customer for over 15 years and they really disappointed. Not at all helpful and I still have to go back because they couldn't open an additional account and treated me like I was trying to defraud them. Even though, as I said, I've been a customer and have several accounts with them for over 15 years.
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June 2023 by Tammy Valentino
Atm machines are always broken and the female manager is not very pleasant
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February 2023 by Arlene Fried
A couple of the machines were out of service. Otherwise, everything went smoothly.
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February 2023 by Jazlyn Ponce
My mom went to this bank and we always go but she’s gone twice to try to change her name on her account, each time the manager would walk over with a nasty attitude to try to “help” only to waste her time. The first time the teller was almost done with dealing with the name switch when was told by a manager that this wasn’t his job he needs to be on the floor and stopped him from completing the process with my mother which made her leave and decide she’ll come back another day. This time again, she was being extremely rude the whole time and was “helping” the teller and my mom with her nasty attitudes and faces. After my mom exploding on them after constantly dealing with this managers nasty attitude, she adds insult to injury and tells my mom not to speak Spanish and to speak English, My mother speaks English but not well but that’s disgusting and they have 0 proper customer service. When asking for manager they tell her that she was the manager, so the whole time so my mom had no one to complain to about this lady’s behavior. Truly get better employees to run your offices chase.
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January 2023 by Celina
terrible customer service. we sat in here for 2 hrs and was only attended to once. they clearly need more professional staffing here. during our time here, there were only 2 people that were able to sit us down and help us. if you need any assistance or inquiries on your account other than the standard account features, do NOT rely on this chase branch for assistance!! stay clear from this branch and take your chance with another branch!!!!
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January 2023 by Carmela M
I have been working with Raymond Huminski for the last few years. He is very knowledgeable and helpful. He also assists me to resolve all my banking issues. I would highly recommend him.
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October 2022 by Ari gold
Stop the cash peddlers. Enough with the nonsense charities, athletic teams, chocolate sales...etc this isnt the first time and may not be the last. They did eventually throw the bum out of the lobby. Moving forward-Avoid this location until it is resolved. Escalated to Branch manager and notified chase bank operations online. 9/2022Individuals were not formal attire, No ID cards, proper signage nor documenting any funding inbound. Seriously unacceptable outside during business hours at the ATM Room.
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September 2022 by Avi Stern
I have been a Chase customer for 12 years and never have I received such poor service as I have at this location. The only reason I even use this branch is because its close to my office. I use the ATM's to do all my deposits as I just don't want to wait in endless lines.
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August 2022 by Michael Taratunio
It's okay , still longer than necessary lines and wait for teller service