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November 2023 by Nastacia Pereira
The folks here were nice enough and it seems like they did a good job on the repair. They get 3 out of 5 stars for me because it took them nearly two months to repair my car after estimating it would only take about one and they weren't proactive at all about keeping me informed about my car's status. I had to keep calling regularly for updates. Unfortunately, I live out of state and was limited to shops within a certain range of the accident, so the extra time without my car and lack of proactive updates was a major inconvenince and headache. When I got my car back, I noticed a few surface red scuffs along the drivers side that seemed to be from whatever they use to mark the car to denote what needs to be fixed. This is minor and should come off when I clean my car, but it's frustrating nonetheless. I've had my car back about a week and the repair seems like it was done well, my car is running great. I appreciate the time and labor of the folks who worked on my vehicle all the same. Thank you, sincerely.Update 11/28: My car randomly would not start for like 30 minutes and the entire system rebooted and all my sensors reset. I have to take my car back in to another Caliber to see what the issue is. This drops my review to 1 out of 5. I cannot recommend this place after my experiences.
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November 2023 by Sheliea Simmons
Great customer service all the way around. Nina made me feel comfortable even before choosing the shop spoke with me over an hour before selecting the shop. Set me up with Jason one of the best technicians. Kept me updated weekly as well addressing all my concerns and questions. I was skeptical at first since I live in California and had to get my repairs done in new york. Car was ready on promised date, worked 9n weekends, stayed late for me to pick up my car. Just great
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November 2023 by Antoniette Plowden
I had a minor repair due to an accident. The job was estimated to take 4 days. The repair shop lied to the insurance company about the day I dropped my car off for repair. They gave me the run around about the repair. I had to keep calling them for information about the status of my repair. One day it was the part was damaged and needed to be replaced. Then it was no it's not damaged we don't have it. Next it was we have it but I don't like how it looks. Everyday it was a new reason why my car wasn't repaired. Utterly ridiculous.Services: Painting
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November 2023 by renet james
Excellent job on the repairs and the staff was very nice and friendly. I would definitely come back if I had to and will be referring them to family and friends. My car looks brand new and I couldn’t be happier!!Service: Body & Trim
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September 2023 by Nick Cao
Everything was so nice，their service so gooooooooood！ I like their staff so much! A hundred percent recommend! Come back every time !
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September 2023 by Transformation Fitness Studio
I had repair work done on my RAM. The customer service and overall work was incredible. The communication was amazing. Staff is very friendly and willing to help in any way possible. 10/10 I would recommend this business to anyone!
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August 2023 by Maggie Montgomery
Had the best experience leaving my car at caliber. First time using them and would highly recommend! They were super friendly, professional and over communicative throughout the process. Jason R who worked on my car is a rockstar looks good as new.Services: Painting
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July 2023 by cmorteh1
They made me feel very confident that the job would be perfect and on time. I was so happy when I came back to pick my car ? up! 10 out of 10!!! Highly recommend them especially the Staten Island location ☺️Service: Painting
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July 2023 by krismom26
Jared was communicative and efficient throughout the entire repair process. Everything was done in a timely manner. My son’s car looks brand new!Services: Painting
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July 2023 by Linson Thomas
Excellent service and accountability. Great job Jared and team to get my car in good condition. I cannot stop thanking you guys for the wonderful work. It was really appreciated that you kept me in the loop with regular updates.
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June 2023 by Stephen M
Caliber Collision did a great job repairing my vehicle. It looks brand new and was ready earlier than expected. 100% would recommend them.Services: Painting
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June 2023 by Tia Breed
Man oh Man GREAT GREAT GREAT FREINDLY NICEEE AMAZING GREAT CUSTOMER SERVICE THEY HELPED ME OUT GREAT JARED IS THE BEST OF THE BEST RIGHT ALONG with his amazing team he has i took my toyota tuesday he made sure it will be done before the date basically less den a week and my car looks brand new like i got her off the dealership lot ‘ Yes i truly recommend them too anybodyy freinds family coworkers lol Thankyou sooo muchh ! Before and after Pics Branddd new ❤️
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June 2023 by Tyrek Mitchell
All i have to say about this shop is be very careful if you have a German car, i sent my car in for simple body damage repair. The paint was running in multiple spots, missing multiple brackets, installed incorrect sensor and to make it worst they had left my windshield wipers loose(found out in pouring rain) and now my car magically has a transfer case issue. STAY AWAYServices: Painting
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June 2023 by Tyrek M.
All i have to say about this shop is be very careful if you have a German car, i sent my car in for simple body damage repair. The paint was running in multiple spots, missing multiple brackets, installed incorrect sensor and to make it worst they had left my windshield wipers loose(found out in pouring rain) and now my car magically has a transfer case issue. STAY AWAY
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April 2023 by Eva Cleofe
Headlights not properly installed,returned to be fixed waited 4hours for technician to come in and still not right, had to take it to another shopServices: Body & Trim
