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December 2023 by Julia Darwish
My son has been in the daycare for almost 7 months.. so far we are happy, we started with Ms Alex and Ms Lindsay( our favorite:) and now we have ms Maria( just started a week ago). Son always go there without crying, adaption went amazing. Also, Courtney in the office is very helpful. We are happy with our choice♥️
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September 2023 by Kat G
If I could give 0 stars I would! DO NOT SEND YOUR CHILD HERE! All they care about is having an easy day and collecting a paycheck. I know my child is rambunctious and acts out and you would think teachers having done this for so many years would know how to handle a child like this, choosing to deal with 3 year olds you will get all kinds. Instead what I was told was I should cut my daughters day to half days or that 5 days was too much, and mind you they said this on the very first full day and again on the 2nd day of school, absolutely no time to give it a try and for her to adjust. Didn't even bother to give me the time of day when I asked for suggestions the response I received was I cant I have 15 kids...WHAT???? I was dismissed any time I tried to explain something or ask questions the teacher just couldn't be bothered with me or my child. I don't like the way I was treated and I don't know how she is treated all day long. Anyone who ever asks me about this place I will simply tell them DONT LOOK FOR ANOTHER SCHOOL! I can't believe the horrible mistake I made enrolling her here. Shame on all of them b c apparently I am not the first parent to complain about these things. Shame on them for treating parents and children this way!!
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August 2023 by Julia D.
My son who is 18 months old in the big birds playhouse. We just started. So far I really like how teachers ( we have miss Alex and she is amazing) care about kids. They always send pictures what kids are doing. Yesterday I decided to take my son earlier because he is not used to be without mom for a whole day yet .So I saw how teachers was trying to make comfortable my son who was crying, they were hugging him and talking to him. Was very sweet. Let's see. So far I am happy with daycare.
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June 2023 by Johanna Garcia
My daughter is attending to this facility for over a year. She is now on pre-k3 with Mrs. Santoro and Ms. Gigi they have always be respectful and helpful with us. And they are always nice and sweet. My daughter loves them, that on weekends she even grab her bag and says that she is going to Ms. Gigi and the teacher. On top of that I have to said that based on previous experiences with my others kids they are very well prepare to guide our kids for the next step. I have no complain on them or the rest of the staff.
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June 2023 by Michael Laskary
One of the best classes for 3k in Staten Island. My daughters and nieces all attended Mrs. Santoro’s 3K class and currently my youngest daughter is in her class. She is a great teacher, she has a beautiful heart and she loves all the kids equally and very professional with the parents. When my daughter started school in September, exactly her first 3 weeks of school, that was her first time leaving me and she used to cry everyday. She was afraid of everyone. Mrs. Santoro was so patient with her, she gave her all the love and treated her like her own daughter. My daughter didn’t trust anyone in the school except Mrs. Santoro. She didn’t go out for her lunch just to be in the classroom with my daughter. My daughter used to sit with her and watch her eat. In the beginning of the year my daughter refused to eat or use the bathroom in the school, but finally Mrs. Santoro found the way and now my daughter eats all her lunch and uses the bathroom comfortably everyday.From my experience Mrs. Santoro is an amazing teacher with a beautiful heart. My daughter is 3 years old right now and she knows how to read and write all her letters and numbers . She also knows how to write her first and last name and her coloring is beautiful. My family and I love Big Birds and appreciate all the work the staff and Mrs. Santoro provided for our children.
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June 2023 by Kelly Kreuzer
I can't understand the recent negative review of Big Bird's, I can only speak from my personal experience over the last 4 years which has been the exact opposite.Both my son an daughter have attended this preschool and we have had nothing short of a phenomenal time here. My son started in Pre-K 3 with Ms. Kristen and Ms. Laurie and Ms. Laurie identified on DAY 1 that he loved drums/music and science. Being a brand new school, he naturally had some anxiety and on day 2 clung to my leg in a mess of tears and fear of the unknown. I will never forget how Ms. Laurie instantly knew to exactly how to calm him down and told him he could be first to play the drums. He let go and marched into the room while I watched in amazement and gratitude. On to Pre-K 4 with Ms. Judy/Juliana, he was so over prepared in this class for Kindergarten that the first few months were "boring" because it was simply a review of what he already knew. AGAIN Ms. Judy identified right away that he had some difficulty with fine motor skills and recommended tools and activities we could do at home to help. Shortly, he was writing his own name and so proud of himself.My daughter began with Ms. Maria who quickly became like a second mother to her. They have such a special relationship that she continues to check in on her a year later to make sure she is thriving and happy. She is currently in Pre K 3 with Ms. Santoro/Ms. Gigi who are caring, loving and incredible teachers. Within a month, she was potty trained and after the year of being in her class is writing her own name, knows the alphabet, numbers, shapes and starting to read through rhymes they repeat daily. She is never made to feel ashamed of her sensitivity to loud noises, costumes or new visitors (such as Santa or the Easter bunny during special celebrations) but instead I am notified in advance of what could potentially be fearful for her and offered alternatives to make her comfortable.Also the office...any time I have a question, concern, or comment, my call is answered on the first or second ring and addressed immediately by Ms. Courtney and/or Ms. Linda.I can not imagine what more you could ask for in a day care or preschool and if you are looking for a school that is honest about the services they provide as well as to celebrate your child for their individuality and talents this school will be a perfect fit.As a bonus, lunches are catered through Barios with child friendly options each day like pasta with meatballs or chicken tenders with fruits/vegetables.I have never posted a review on Google but felt compelled to in this instance because I find it unfair that this business has been represented so falsely.
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June 2023 by Anthony Pietrosante
My daughter is currently in Mrs. Santoros 3k class. Mrs. Santoro and Miss GiGi are two of the most kind and dedicated education professionals. My daughter looks forward to attending class everyday. The intellectual growth I witnessed over the course of this year from attending Mrs. Santoros 3k class is absolutely amazing shes the best!
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June 2023 by _DL_
My daughter has been at big birds for almost 4 years now. She is in the 3k program with miss Santoro and miss Gigi. We started with big birds during the pandemic when everything was closed down. We were unsure how our daughter would adjust being “away” from us and the staff at big birds made it very comfortable and reassuring for everyone. Not even pressuring us to go full time but rather ease into it because being a hovering helicopter, we weren’t sure how nap time would go. Now almost 4 years later and we don’t even get a goodbye sometimes when she runs thru the gate in the morning. She never comes home saying how bored she was but instead of about all the adventures that miss Santoro and miss Gigi had the class do for the day. They keep her entertained and smiling and that’s all that anyone can ask for.
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June 2023 by albert meda
My son and my nephew are attending this school and we are very happy with everything so far. Mrs. Santoro and Ms. Gigi have been great and we really appreciate everything they do for our kids.
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June 2023 by hardeep kaur
The big bird's playhouse is amazing. My son goes there and Ms Santoro and Ms Gigi both teachers are so kind and friendly. I highly recommended big birds playhouse.
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May 2023 by Phylicia McGrady
My son was enrolled in the Pre K class with Ms Santarao. My son was there for 3 weeks and it was a total disaster. There was no support or effort from anyone in the classroom. Ms Santaro is very lazy in her position. She had no patience, and she gives off an uneasy impression. Weird Individual.They made no effort in building trust with my son as far as bathroom time. Even though I provided pull ups for my son; on a few occasions my son left Big Birds with a soggy pull up. His urine went through his pants.Linda… the Director. Some lady with the smokers voice; very disrespectful, loud and obnoxious.My son would cry and beg not to go. I wish I listened the first time. If you really care about your child; Do not bring your child to Big Birds. I wouldn’t send my Dog big birds.When I came back to get my son’s personal belongings they didn’t return his hand sanitizer, wipes, disinfectant wipes. They had asked for donations on hand sanitizer, wipes, disinfectant wipes in the past. They will use your child’s personal belongings on other kids.Stay away.
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May 2023 by Phe Carattini
My son was enrolled in the Pre K class with Ms Santarao. My son was there for 3 weeks and it was a total disaster. There was no support or effort from anyone in the classroom. Ms Santaro is very lazy in her position. She had no patience, and she gives off an uneasy impression. Weird Individual.They made no effort in building trust with my son as far as bathroom time. Even though I provided pull ups for my son; on a few occasions my son left Big Birds with a soggy pull up. His urine went through his pants.Linda… the Director. Some lady with the smokers voice; very disrespectful, loud and obnoxious.My son would cry and beg not to go. I wish I listened the first time. If you really care about your child; Do not bring your child to Big Birds. I wouldn’t send my Dog big birds.When I came back to get my son’s personal belongings they didn’t return his hand sanitizer, wipes, disinfectant wipes. They had asked for donations on hand sanitizer, wipes, disinfectant wipes in the past. They will use your child’s personal belongings on other kids.Stay away.
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November 2022 by Dominique Grannum
Horrible just horrible! I was offered to come check the place out & would you believe I told them my son is autistic & the lady said “oh NO! We do not have people who specialize in that. I’m sorry but we cannot offer our services.”The way she responded was VERY inappropriate! I do NOT recommend this daycare!
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August 2022 by Ontherocks F.
I have no association with this business. With that said, I was parked in the parking lot next door to this business. I heard a child crying excessively (that is not the problem). A male adult proceeded to tell that child to be quiet. As the child continued to cry that same male adult started to sound more and more impatient. Then started to shout to the child to "just shut up" loudly. That was disturbing and inappropriate behavior for anybody at a daycare or anyone dealing with a child.
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November 2020 by Mina Gerges
Great place I wasn’t expected that level of attention and care at beginningfabulous teachers , Mis Dora , Mis Jina , Mis Mima i never meet people care that much about children like them ,I really recommend Big Bird Because of Amazing Teachers work inside