Big Tows, Inc. is a comprehensive automotive service provider that offers a wide range of services, including towing and recovery, truck and auto repair, trailer and heavy truck collision repairs, and general maintenance and repairs. They are a Peterbuilt glider kit assembler and a Michelin/BFGoodrich/Uniroyal tire dealer, catering to commercial vehicles. The company also provides cross-country auto transportation and on-site road service, with a large parts inventory for commercial vehicles. Their facilities in New York and New Jersey are tractor-trailer friendly, with large, clean waiting areas, ensuring minimal downtime for customers. They offer light automotive repair and towing services, covering everything from simple battery replacements to engine and transmission replacements. Customers have praised the company's reliable service, fair prices, and excellent customer service. Drivers are described as caring for vehicles as if they were their own, and the office staff, particularly Maria, have gone above and beyond to assist customers. The company's responsiveness, efficiency, and respectful approach have also been highlighted, with one customer describing the dispatcher, Anthony, as "Amazing" and the overall experience as "Absolutely Phenomenal."