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“Loved the whole deal. Pete was awesome, super friendly and the Lexus he sold me was perfect. His shop is very clean and he did not act like a salesman. Will definitely purchase from him again in the future.”
“Eric helped me buy a new van and was so amazing through the entire process! He was very patient with us as we looked at the vehicles before buying, without standing over us pressuring us, made sure all my problems were addressed with my vehicle, even got all the mechanical stuff and windshield replaced within 24 hours of me making my purchase. He always puts the customers needs first and will help you with as many questions as you have. We will be returning for our next purchase for sure!! Thank you again Eric for all your help! You're amazing!”
8AM - 5PM
2438 S Union St, Spencerport
Used Cars
“If you are a young woman— You are safe here!! At so many other automotive companies they try to take advantage of you because you are a small young woman but not here. The staff were not trying to bamboozle me or take my money— they were very honest. They didn’t treat me like I was stupid and know nothing about cars like all these other dealerships do. Very clean atmosphere, confidential, and professional. AND, I was out in 20 mins! Prices are lower than anywhere else I’ve been and definitely will return & recommend to friends and family.”
“My car was totaled in an accident and I needed to get a car ASAP. I was looking for something decent under $10,000. After test driving HORRIBLE cars, (most very obviously had been in multiple accidents with very high mileage), and dealing with even worse slimy salesmen, I was sooooo glad I went to Ultimate Auto Car Sales!! Sal and Kimmie were an absolute delight to deal with!! I love them!! I had a little snag with picking up the car after I paid for it because I had no ride to get back out there, and was driving a rental- (totally MY bad-I blanked and didn't have all the paper work needed to complete the transaction) Sal and Kim brought it to my house for me! My car runs great, and after dealing with so many rude people, I felt like they were a little gift to me, to let me know there are still wonderful people out there to do business with. I'm just sad I can only give 5 stars.”
“Joe did a great job, I was looking for a Giulia at the time and he just happened to have one with all the options I wanted, well priced and he was very quick to respond when I inquired about it, set up a text drive and when I was ready to purchase it was as painless as it could be! About a year later I went to trade the vehicle in as my needs have changed and he was happy to help with cancelling my extended warranty through Truwarranty. Overall great experience pre and post purchase!”
“Dennis is highly attentive, and catered to my specific needs with the vehicle I was interested in. I bought an older car for a great price. The car came inspected, and with all of the paperwork necessary for a very smooth transaction. With his wide range of vehicles, I would recommend anybody to go and check out his inventory!”
9AM - 5:30PM
5018 W Ridge Rd, Spencerport
Used Cars
“The first time I had a good experience with a dealership, easy and helped me out a lot and kept me in the process through the whole thing , gotta give a special thanks to Ralph and Ricky Bobby for all the help they gave me, hands down the two best car sales men I have ever met and they went out of their way to make sure we had everything we needed, if your looking for a car stop by here they have the best deals hands down”
8AM - 6:30PM
4625 W Ridge Rd, Spencerport
Used Cars
“My brother bought a Silverado at a great price transmission had an issue shortly after he got it and randy got it right in and put a brand new one in it under warranty. great customer service big selection of vehicles and they always have cool old muscle cars and hot rods to look at”
“I had previously visited a few different dealerships nearby and I was relieved by how easy buying my car was here. I bought a Toyota Corolla from this dealership not too long ago, the sales associate Dan was nice and corporative. At the time I really needed a car I was looking at a few vehicles the buying process was straightforward and easy. The other vehicles I looked at were also affordable and well maintained. It was nice to be able to test drive the cars before making my decision. All in all I would highly recommend coming to this dealership for a nice reliable car.”
9:30AM - 6PM
5503 W Ridge Rd, Spencerport
Used Cars
“I bought a car from this dealership many many many years ago and it was phenomenal. The price was exactly what I needed it to be. The ease of transaction couldn’t have been any easier. I just drove away with my plates and new car. I ended up having that car for well over five years before choosing to upgrade. I never had big issues with my cute little used car. Basic maintenance repair like any other. Now, I’m looking back for my reliable used car dealer once again because this big family needs a minivan. I just figured I’d give my two cents here……. Don’t search anywhere else. Choose Auto Link, very reliable used car dealer. I wouldn’t go elsewhere, truly.”
“Tracy Muller was exceptional in every way!! She was accommodating in letting us come in later in the day and went out of her way to make sure we were able to get every incentive available. She juggled us buying 2 vehicles at the same time like a pro! On top of all of that, she was very friendly! I would recommend her implicitly anyone buying a Chevy in the near future. By the way, I love my new Trax RS! It’s perfect!”
“My dad bought a nissan xterra from them and they fixed everything that was wrong with it and gave us a great vehicle. Great staff very personal and knowledgeable.”
“In August 2023, I purchased a 2007 Toyota Tundra from Northwest. Given the model’s reputation for frame rust, I anticipated potential issues but didn’t expect them to arise so quickly. By August 2024, the frame had started to deteriorate significantly, making the truck undriveable and unable to pass inspection.
I reached out to Northwest to explain the situation, even though the truck was no longer under warranty. To my surprise, they responded within two days and arranged for me to drop off the vehicle. Despite being out of town, they promptly arranged for me to bring the truck in the following Wednesday. By Thursday afternoon, they had already welded the frame in the problematic areas and performed the inspection—all at no cost to me.
Contrary to some reviews suggesting that this dealership doesn’t care about its customers or engages in shady practices, my experience was quite the opposite. Northwest went above and beyond by addressing an issue that wasn't their responsibility, showing exceptional customer care and integrity. They also assisted me with a fair trade-in value for my old vehicle and offered favorable financing terms on the new truck.
I highly recommend Northwest for their commitment to customer satisfaction and their dedication to providing reliable used vehicles. 10/10 experience!”
“Bob and his wife Debbie took great care of me from start to finish. I bought a Hyundai Azera limited from them and I absolutely love my car. It was a pleasure working with them and I would definitely recommend going to visit them over at Pool Auto Sales.”
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“I had a great experience purchasing from Ricky Bobby! I was able to get my car with no issues and have loved it ever since.
The car was in great shape and there was no push for a purchase. I was struggling to find a car I was comfortable with for a few months, and then left there with a new car!
They even replaced the brakes after we vocalized some concerns even though they had said that they would have been fine without any repairs.
Very trustworthy and pleasant.
Highly recommend!! Very pleased with my purchase!”