“It was a great service. The woman there was reasonably fine, but the guy receiving packages aroind 4:00 PM was exceptionally kind and helpful.
Update (July, 2024): They have a awful communication among their organization.
Their Call Center told me that they were certain that at this location they could help me to copy some documents before sending them, and that the only location didn't have a way to assist with that were the ones inside another business.
So, I the first time I went just to waste my time. I had to go elsewhere for the copies, and come back later.”
“Staples is my to go to store! I was able to get an ink stamper that was $50 less than other companies. The staff is amazing and goes above and beyond to assist you.”
“The staff at THIS location, are friendly, knowledgeable and take care of their customers in a timely fashion. They work diligently to provide the best service possible. I drive out of my way just because of the reasons stated.”
8AM - 8PM
1370 W Ridge Rd, Rochester“Helped go out of their way to print of fliers of a missing childhood friend of mine. We ended up finding him! Thanks Mike. Great business and kind hearted people running it.”
9AM - 5PM
2833 W Ridge Rd Suite 28, Rochester“Convenient location, easy to access, park and leave. This location never seems to be crazy busy for me... staff has always been helpful and friendly when I need them. Not my normal go to post office but I great alternative when I'm in the area.”
“Quinn is the absolute best at his job at this location. He has excellent customer service and Is extremely helpful. I would recommend everyone to have him help them with whatever their ups needs are. He deserves a raise and promotion. Hes a Great guy.”
8:30AM - 5PM
14 Main St, Brockport“Park was on the streets or the side of the building. There was only one staff on the counter and she was great. She was super friendly and very helpful. We went into change address and get a PO Box and made it so easy.”
9AM - 1:30PM 2:30 - 5PM
42G S Main St, Churchville“They were super helpful and nice. O ordered a Rent the Runway dress that needed to be returned. I accidntily put the UPS package in a mailbox. They were able tp retreive the package for me and allow my father to pick up that package and take it to UPS. Saved me a $50 late fee!”
9:30AM - 12:30PM 1:30 - 4:30PM
15 Rochester St, Bergen“Nice post office near the Latta Road Wegmans, making it very convenient! It's bright and big! Employees are always willing to help me figure out exactly what I need, lots of options for letters and packages!”
“I’ve come here multiple times and chatted with Sydney who is by far the most polite and helpful worker ever. Extremely knowledgeable and kind. You can tell he takes great pride in his work. I don’t say this often but is honestly a perfect example of great hospitality and customer service!Sydney you are wonderful!”
“There was a mishap with the zip code for my package causing is to be misplaced but an employee named Mike came through by going above and beyond to search the warehouse and find it for me! HUGE shoutout to Mike!”
“I was bringing in an awkwardly large package for shipping and the male clerk on duty that day was very helpful - came right to the door and took the package from me to ship. He could see I was struggling a bit! It's nice to know that there are some employees who care enough! Thanks to him!!”