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July 2024 by MoneyMissions Only
PURCHASED A GMC YUKON IN 2023 FROM JEB!!!, IT WAS A GREAT CAR NO ISSUES UNTIL I TOTALED,
WAITING TO GET MORE FUNDS TO PURCHASE A NEW ONE FROM THIS PLACE!
I DEF RECOMMEND
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May 2024 by D R
Mark is the best around
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January 2024 by Jeff Bosco
Good place, great work.
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October 2023 by M R
Great service and VERY personal attention. Would recommend.
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June 2023 by M Radhs
Great service and VERY personal attention. Would recommend.
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February 2022 by Jeb
Great place . Would return and do business with Mark anytime
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December 2021 by anna cole
I would not refer Mark to anyone after my experience I had, unless you want to pick up your vehicle with more damage than what was there when you dropped it off. I have never dealt with someone more unprofessional and rude. I am honestly unsure how there are so many high ratings as Ive never experienced such terrible customer service at any car shop. My bmw was rear ended which caused damage to my back bumper and trunk. I communicated clearly that I wanted to order the parts myself to avoid shipping and damaged parts. Well Mark chose not to do what I asked and decided to order everything himself on top of not returning my calls for over a week. The communication was terrible throughout the three weeks my car was left sitting at his shop. On top of this, I picked up my car with the coolant hose unplugged which caused me 300 dollars in damage to repair. Giving Mark the benefit of the doubt that this problem was not due to his negligence, I did not place blame & paid for the issue to be fixed at my automotive shop. Though after another 2 weeks pass, I notice my car having problems starting. Come to find out, the battery box in my trunk was completely full of water which Mark stated himself that he did not check when it was at his shop, pure negligence. This was caused by Mark ordering the trunk himself and it came in damaged, due to this Mark left my trunk not fully sealed causing rain to flood inside. This issue was communicated to Mark numerous times to try to fix what he caused, his response resulted to yelling at me in person very defensively. This issue ruined my battery, my starter and my electrical cables that run throughout my car, that was another 600 dollars I had to spend to pay for what he had caused. I brought my car to only have body work done due to the accident and I left with having to pay 1000 dollars to fix the damage he had caused. Today, I still have no response back offering to work with me in anyway. If you care about your vehicle and your finances, please trust me and take your car to any of the other reputable body shops in Rochester.Services: Body & Trim
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December 2021 by Nate Shaw
this was my first experience with them and I'm very pleased. mark and his team go above and beyond. will use them again and highly recommend!Service: Painting
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September 2021 by Peggy Slyck
Very detailed work for less than other repair places. Mark did repair different than other repair store said. Other place was way more expensive and needless work.Thanks Mike
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May 2021 by Howard's Foam and Fabrics
Great paint repair job on my corvette. Can't even tell a deer ran into my fender.
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May 2021 by Mia Tips
Great service and personal attention. Would recommend.
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January 2021 by richard rozzi
Good work Excellent Service
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November 2020 by Anthony Marullo
The Best Period.
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October 2020 by eric bonham
Very professional work, very knowledgeable. And workable.
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September 2020 by Janet Tooley
Butch and Jeb are the best! Very kind and friendly and take your interest to heart. They will find you the auto you want and will make sure youre happy! I'd highly recommend them and will in the future.Thanks guys! Janet L. Tooley
