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“Really helpful people with the whole passport process!! Special thanks to the supervisor Brian who managed to fit us in last minute!!! We came here after a TERRIBLE experience at Monroe post office and will probably come back for all my services here!! Very nice and friendly staff!!”
“I’ve been coming here for a while now. The counter people are super nice. The rest…. We’ll USPS is my last choice with any packages. They lie and pass the buck with the worst of them. I sent an overnight package cross country and the carrier ON VIDEO went to the door, looked around and left. No notice, knock or doorbell. The same carrier came back the next morning, signed my clients name (incorrectly) and dropped it in the mail box. They denied me a refund with no explanation. I have the cure… it’s ongoing ???”
“I am very satisfied and very much appreciated with usps 's extra effort in Highland Mills. My parcel has been courteously delivered on time by post Master. Thank you”
“This is hands down the best post office ever. Carol is so on top of her job. .. friendly. Caught a mistake I made. Would have cost me a lot of stress.. she's great.”
“Great post office! I run a small supplement business and am a total pain when I bring in a bunch of orders to one branch out of the blue. The young woman who is there the most is very gracious and helpful. Some branches make me feel self conscious about bringing in too many orders. Not this one. I've been to hundreds of post offices over the years, and this one is as kind and capable as any of them.”
“Helpful, knowledgeable staff. The office can get busy, but staffers remain dedicated and friendly. I use this office often, and have no issues with the USPS staff.”
“It’s a small post office, might seem a bit outdated as well. But i actually like that about it, the small town vibes. I have been here several times since i moved. The lines vary depending on the time of day. They are open till 7pm on weekdays so that’s helpful. Every time i have been there the clerks have been super helpful. I needed a lot of help deciding what package to send and save money as well when mailing a package to Europe and robert(clerk) was really nice and helped me with weighing the stuff and even told me about the best options. I needed that just so i can decide the best route to go. The clerks are always nice about making sure the mail is properly wrapped as well. Once i didn’t have the label on right and the clerk took the time and fixed it instead of just sending me away to fix it myself. I appreciated that. So over all i would recommend this place.”
“I don't understand why all the negative reviews because Debbie, Sophia and Adrian are simply the BEST!! They're all so helpful and friendly and most importantly, extremely efficient and fast!! It doesn't get any better!! Instead of 5 Stars, I would rate them a 10 out of 10 if I could!!The service at this Post Office is excellent in every single way!! I wish every U.S. Post Office was this wonderful!!”
“I am changing any previous ratings for this Post Office from 2 to 5! Since this new PostMaster, Baird has been around so much has changed for the better!!! Please, please keep him. I will dread it if ever have to go back to the way things were. Thanks so much for listening!”
“My experience at the Monsey Post Office was generally positive, with great service from the staff. However, I've noticed that when the office gets crowded, the staff can become noticeably frustrated, which affects the overall atmosphere. Additionally, there have been instances where the office felt understaffed, leading to prolonged wait times. Despite these issues, I appreciate the friendly and efficient service I've received from the staff when it's less busy.”
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“The place is very well run. They are customer friendly. They have a great atmosphere. It doesn't feel like the typical post office
Thank you for your great service.
A satisfy customer.”