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July 2024 by Daniel
Let’s just say i was in there the other day and you guys need to hire some new employees. No one tolerates being disrespected.
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July 2024 by Linda Smith
Been to this company a few times before, hasn’t always been so bad but recently the employees are slacking off and not really up to doing their jobs as i have noticed yes it is teenagers but at least they can try and do their jobs instead of having fresh attitudes towards people, highly rude! i will say so! especially the young girls! Nothing but disrespect runs within this store now, please do something about this!
edit:
Don’t exactly know how to reply on here, but to answer your question it happened a few days ago when i came in a bit later into the day.
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July 2024 by Jessica adams
Disgusting sight of seeing two employees throw around a scoop of ice cream with their bare hands as if it’s some type of game and this isn’t the first time it happens from what i heard more than once, absolutely disgusting do better! Get better workers i highly hope they don’t serve that to the customers.
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June 2024 by James Morro
What can I say? Well the manager with the glasses Dan is an absolute zero! My wife and I walked in before closing and one of the young kids ran out of chocolate ice cream. He started scraping out the melted leftovers from the old tub. When I told him that I didn't want the old melted stuff, they brought out a tub that couldn't even be scooped because it was too hard. They looked at me as if to say "oh well"
Then "Dan" came over with an attitude, charged us for my wife's ice cream and said Carvel is around the block. We walked out and they immediately shut off the lights. For a place that charges $12 for two scoops, the owner needs to invest in a manager that gives a hoot about their customers. Thank you to Carvel around the corner for the amazing ice cream and very nice staff.
Update....
After reading your response to my review, you know exactly the situation I was referring to. And you nor your staff were willing to do anything, matter of fact like I stated you just starred at us as if you wanted us to just leave because you were closing up. No curses were made, that's your way of making up an excuse for poor customer service and treatment. By the way, we weren't the only ones to notice. The only reason why I posted a review at all was because the ladies behind us stated how rood you were outside. But its ok, because after losing us as a customer in the future, I'm sure the other ladies who were there won't be coming in again.
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June 2024 by Geoffrey Russell
Quick service. Ice cream is good and refreshing. Chocolate is nice, as well.
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August 2023 by Rachel Romma
Their fudge is $28.00 a pound!! I've had rare cheeses with black truffle that cost less! Give me a break.I bought a half pound of the vanilla fudge and it was pretty bad -- really, really bad if you think about how much you just spent. It tasted like melted white chocolate chips. I should have sampled it first, but I've never had a bad vanilla fudge...until now. The clerk said they never sell any vanilla fudge and now I know why.We sampled the chocolate, as we were told this is their best seller, and that wasn't great either. It was just ok. Tasted closer to a tootsie roll or a ganache, not a classic chocolate fudge. I have made better fudge from the recipe on the side of a can of carnation condensed milk.It's getting 2 stars because the staff was very nice and helpful.Save your money and go to the fudge place in Montauk, or better yet, a Delaware beach.
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July 2023 by Michael H.
The Fudge Company was a solid shop but it lacked the spark to make it a memorable experience. While the service was very fast, the workers lacked a welcoming vibe and truthfully brought down the mood. In addition, the food was average at best. There was a lack of ice cream flavors and those flavors available were subpar. The fudge was also shoddy and tasted old. The quick service was outmatched by poor food quality and unhappy workers. I think the shop shows room for improvement and I wouldn't rule out a return trip.
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July 2023 by Caitlin Myers
Delicious
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July 2023 by Carl Lind
Great fudge!
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June 2023 by John Moylan
Great little ice cream and fudge shop. Where you can get 2 scoops for $11.00 or Great multiple flavors of fudge a decent price..? seems upside down or could it be gouging..hhmm
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September 2022 by James A Gauthier
Check it Out! Great Ice Cream. Friendly and Courteous Staff. Looks Like Awesome Fudge!
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September 2022 by Peter L.
Truly a shame. The place is a mess and dirty all the time. Consistently stocked out on candy items. Sky high insulting prices for ice cream. The staff is lazy and disengaged regularly. It's the only name in town other than Carvel. If a friendly operator who ran a good alternative were to arrive, this place would be flushed. It's what it deserves. The fudge and ice cream are good quality, that's it.
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June 2022 by Shrikant I.
Good fudge and ice cream. Friendly staff. Open late. Perfect stop after dinner or strolling through town.
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June 2022 by Neil Fay
Fresh ice cream. Great service.
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August 2021 by Rashid Edwards
Service was goodIce cream ?kind of ok i had better
