-
September 2023 by Anita Brush
We had a great experience from start to finish. Danielle was helpful in tracking down specific parts that we wanted. When a problem arose, she and Tony worked to help us get it resolved. We are thrilled with the service we received. Thank you!
-
February 2023 by Debra J.
Friendly, helpful staff and the most gorgeous faucets, toilets, vanities and bathroom fixtures that are out there.
-
February 2023 by Javier Garcia
They are the best
-
January 2023 by Renovation Account
Worst customer experience from start to finish. Went here because I wanted knowledge and service. I specifically asked for in stock items expecting to walk out with the smaller items. After order was written up I found out that "in stock" meant it's in their warehouse. It took over a week to get and cost me $150 for delivery. They also ordered a wrong part which ended up costing me extra time and money in contractor costs to remedy. They couldn't get one of the items as quickly as I needed so I ordered online with another vendor. It was on my doorstep in 2 days with free delivery! I understand mistakes happen, it's all how you handle the issues - I got a snarky attitude and when refunds were due I had to continually follow-up for weeks to get the credits due.
-
October 2022 by Sage A
My mom purchased a $700 faucet here and was then ignored multiple times when she tried to contact them after for a tracking number. She left 3 voicemails, over the span of a week, on the direct line that the sales person gave her. The next week she called the store directly and was then told, by the same sales person, that she would receive a call back with a tracking number and never did. A few days later we received the faucet and deck plate. I find this extremely rude and a terrible way to treat a customer.2 stars because the faucet is nice.
-
October 2022 by Alex Andra
My mom purchased a $700 faucet here and was then ignored multiple times when she tried to contact them after for a tracking number. She left 3 voicemails, over the span of a week, on the direct line that the sales person gave her. The next week she called the store directly and was then told, by the same sales person, that she would receive a call back with a tracking number and never did. A few days later we received the faucet and deck plate. I find this extremely rude and a terrible way to treat a customer.2 stars because the faucet is nice.
-
December 2021 by Richard B. Fitzgerald
When your Dream House manifests you ought to get your bathing rooms equipped from this group
-
September 2021 by Uber Driver
When your Dream House manifests you ought to get your bathing rooms equipped from this group
-
January 2021 by Anthony Tosi
Go see Lou
-
November 2020 by Hatchman
Always have what I need. Lou is knowledgeable and friendly.
-
September 2019 by Diane W.
We worked with Nancy at Green Art in Southampton to choose plumbing supplies for new construction. She was knowledgeable, professional & thorough. She was easy to get ahold anytime we needed her. Definitely ask for Nancy if you want the best!
-
April 2019 by Annette Ray
Christian is the best...very helpful...very knowledgeable...would highly recommend this place! Great experience!
-
April 2019 by Pete Rescomm
Richie and Sean get it done.
-
September 2018 by Nan W.
Went there to discuss doing a new kitchen. Local year round residents. Southampton store has no kitchen displays, but I tried to explain what I was interested in, was told by women at desk that she really wasn't too knowledgeable about their kitchen design and recommended I speak with Christian the designer- I left all my information and card - never heard back It's been two months -
-
August 2018 by Beth L.
Nancy at the Southhampton showroom was my sales person She was wonderful to work with, and very knowledgeable. I would recommend using her. She also has the patience of a saint! I will be back using her again.