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June 2024 by Vanessa Cuadros
The food wasn’t worth the money
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May 2024 by Lev Gelfand
The selection here is great and the staff is very helpful.
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April 2024 by Brian DeRoberts
Grab a coffee ☕ Maybe buy a plant ? or tree ? staff is super friendly and very knowledgeable.
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December 2023 by R
The store has a large selection of both house plants and landscaping plants.The people who work there are knowledgeable and helpful.In addition to the plants, there is a nice selection of home/garden accessories.
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November 2023 by Jessica F.
The reviews stating how rude the staff is rang 100% true for me a month ago. In a world where we are so quick to complain, I was hesitant to write this. But this experience has been "sticking" with me. I'm sure, like the others who complained how rude Pete is, this review will be met with a snarky statement from Copia...not taking blame or ownership of THEIR behavior, but will place it back on the customer. Just read other past complaints and the responses from Copia, and you will see this is always how they operate. I went for sod with my 9 month old in the car. The staff told me to go around to the back to pick up the sod, and I did, as instructed. After a few minutes of waiting (not a big deal) my baby began to fuss and I had to get out to give her a bottle. Remember, babies must be seated in the back of the car. Perhaps this came across as me being impatient? Getting out of my car was not allowed? Not at ALL the case. Rather than asking what I needed, I was met with "you need to wait your turn! I have 6 customers here!" I actually thought his remarks were meant for someone else!! Nope. Meant for ME. So I kindly said, "ohhhh...I don't need sod anymore." And he called me, and the rest of the town, entitled! Im a mom to a special needs child and teach music lessons to children of ALL abilities. My home is small and I work hard. Im the EXACT opposite. If you're up for insults being thrown at you, Copia is your spot!!!! I wish I could give this place negative stars!!!!
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October 2023 by Richard A.
Great service by knowledgeable owners who are always helpful and polite. I give them as much business as I possibly can. Wish them future success in all their endeavors.
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September 2023 by Victor Alfaro
The best garden center all is organic
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August 2023 by Andrew Kerchoff
Wonderful local garden center. They can assist you in picking plants for our local conditions!
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August 2023 by Lauren
I can’t say enough good things about this place. All of their plants are so well cared for, and they get from great growers. Whenever I buy from another nursery, I regret the loss of quality. Also, their people are very knowledgeable and helpful, especially Jen. Highly recommend!
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August 2023 by Andy Kerchoff
Wonderful local garden center. They can assist you in picking plants for our local conditions!
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July 2023 by Kathy Hayes-Bloch, LCSW
My happy place! Beautiful, healthy plants, large native selection.
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June 2023 by Meg Reilly
Highest quality flowers and shrubbery. Owners are friendly and knowledgeable. I love going to Copia.
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June 2023 by Terence Miller
Updated:Not only was there a miscommunication from your staff about the ability to return, there was also an intense unprofessionalism and dramatic way in which you handled the interaction with my wife and toddler daughter. Miscommunications happen in business, but it’s important to own up to them and to treat your clientele with dignity and respect. This was certainly not the case with this situation and it’s both sad and unfortunate that Copia ownership is not willing to acknowledge that.———Let me start this off by saying that my family and I were loyal Copia customers prior to this experience. Over the last 5+ years we have spent thousands of dollars there… firewood, Christmas Trees, to ornamental trees for the garden, soil, pots, holiday ornaments, gifts, etc.This is why today’s experience was so incredibly wrong.We had purchased metal fence stakes to build a deer fence around our veggie garden, but they didn’t end up working for us. We didn’t even put 1 in the ground. Before making the purchase, I made sure to double check several times that if the product didn’t work for us that I could return them. The woman who was helping (part owner I believe) me insured that they were indeed returnable and that I just needed the receipt which was emailed to us.Upon returning the product the owner said they don’t do returns and that they were only going to give us store credit.No matter how much we communicated with them that their policy was miscommunicated to us, they refused to budge. In the end, the best they did was to give us a portion. This is sad and frustrating, as we always like to support our local businesses. How much they are willing to dig in and lose a customer over a miscommunication on the part of their staff is a real disappointment.
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June 2023 by Amy Miller
The past 2 orders of fire wood we have had delivered have been wet/unseasoned and don’t start. Recommend getting elsewhere.
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May 2023 by Terence M.
Let me start this off by saying that my family and I were loyal Copia customers prior to this experience. Over the last 5+ years we have spent thousands of dollars there... firewood, Christmas Trees, to ornamental trees for the garden, soil, pots, holiday ornaments, gifts, etc. This is why today's experience was so incredibly wrong. We had purchased metal fence stakes to build a deer fence around our veggie garden, but they didn't end up working for us. We didn't even put 1 in the ground. Before making the purchase, I made sure to double check several times that if the product didn't work for us that I could return them. The woman who was helping (part owner I believe) me insured that they were indeed returnable and that I just needed the receipt which was emailed to us. Upon returning the product the owner said they don't do returns and that they were only going to give us store credit. No matter how much we communicated with them that their policy was miscommunicated to us, they refused to budge. In the end, the best they did was to give us a portion. This is sad and frustrating, as we always like to support our local businesses. How much they are willing to dig in and lose a customer over a miscommunication on the part of their staff is a real disappointment.
