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March 2024 by melissa sears
Customer service was great and the representative I spoke with was clear and knowledgeable!Now hoping my barrel reach it’s destination safely.
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March 2024 by Desiree Alleyne
De Sean was extraordinary ?
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February 2024 by Shakiera Gilchrist
This is my 4th time shipping with this company...must say I got great customer service from Azandria ana Marsha ....
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February 2024 by apple bee
Paid for door to door delivery, never got it. I had the go the office to pick up my package only to be told they don't do delivery and I had to pay an extra landing fee. Was never reimbursed for the delivery fee that I paid.
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February 2024 by Anthony Chamberlain
Without question, this is one of the worse company I've ever dealt with!! While the employees on the phone are polite, they are completely disorganized and clueless as to what's going on. I shipped five barrels over four months ago that were suppose to be delivered to my mom. They told me this was supposed to take around three weeks to be delivered. When the barrels arrived, they came back asking for more money, claiming that the quote they initially provided and was paid is incorrect. After going back and forth for weeks and them holding the barrels hostage, we aggressed to pay the additional fee. After paying the fee over a month ago, the barrels are still not delivered. I called them this morning to asked what was happening with the shipment and was told that the barrels were sent to another warehouse four hours away, then returned to the original warehouse accidentally. Now they are saying that my mom, who is in her 70's will have to come pick up the barrels even though we paid them to drop them off at her home because of her age. PLEASE! DON'T EVER DO BUSINESS WITH THIS COMPANY! YOU WILL REGRET IT FOR SURE!!
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January 2024 by fazil khan
This place #1 for the shipping your stuff, the customer service upstairs are pretty good.
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January 2024 by Wenzlo Lawrence
The gentleman that came to pick up my shipment was extremely knowledgeable and provided a great service for my family
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January 2024 by Carol Mitchell
I have been using laparkan shipping for a number of years from the Orlando location. The service from that end is great so far. But I find when my shipment gets to us final location in Jamaica there are several issues. Referring to the Montego bay office in particular. The customer service there is despicable. Reps are not able to give accurate details of your shipment,there are charging you exorbitant fees that seem suspicious, they are asking for specific discription of your items in your shipment which I find offensive and not apart of there job and the list goes on.what prompt me to be so disgruntled now is because I have sent a shipment from early December and the shipment arrives from the 18th of December and to date i have not gotten my shipment yet . All they are saying is container not stripped.something needs to be done in the back office urgently. A rep from the head office in New York whom I have the pleasure of speaking to on the matter was and probably the better part of all of this . Thank you Marsha for providing excellent customer service to me along the your help in trying to get the matter resolved. I hope Laparkan consider sending you the other offices (especially) Montego Bay to get business in the right track. Well the only thing I can do is sit and wait if I don't die from hunger because my food items are still in custody by LAPARKAN. I wish the people in higher authority look into this problem urgently.
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January 2024 by Kwame Huntley
Melorine was very pleasant and informative!
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January 2024 by Sanam Jaggernauth
Always a pleasure doing business with lpk...thanks to vanessa for guiding me throughout the process..
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January 2024 by Renae Orr
De’Sean was very informative. Been using Laparkan for years when it comes onto shipping barrels back home to Jamaica. Very reliable
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January 2024 by mona lisa
Very good never had no problem with this shipping com workers very helpful and always willing to help
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January 2024 by V G
Easy to get things home to Suriname
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January 2024 by Cheryl Badley
Very unreliable
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December 2023 by Kemraj Sankar
Assistance was very helpful and kind …and speaks very nice to me
