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July 2023 by Janelle Sipowicz
Timely diagnosis of the issue, thorough explanation of the work being done, provided a loaner car for my family and a quick turn around time for repairs. Thank you!
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July 2023 by Google user
I will never ever do business with carriage traders again. 5 hrs $688.00 to put 1 brake line on a pickup. Had i been able to do it myself without a lift 2 hrs max time. Totally and completely ripped me off. I was at their mercy as the truck had zero brakes due to a hole in the brake line. Add insult to injury 20.00 surcharge to use my credit card.
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July 2023 by John Winslow
I will never ever do business with carriage traders again. 5 hrs $688.00 to put 1 brake line on a pickup. Had i been able to do it myself without a lift 2 hrs max time. Totally and completely ripped me off. I was at their mercy as the truck had zero brakes due to a hole in the brake line. Add insult to injury 20.00 surcharge to use my credit card.
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July 2023 by Karen Darfler
I had a very bad experience with Romeo Traders. My vehicle was damaged during the sale and I had to go though many hoops to get it fixed. I’m still paying on a repair ($400) for the car I traded in and they would not work with me to grace or honor that expense. I even gave them my winter tires for the trade in. Very disappointed, Shawn is bogus.
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July 2023 by Skyler Shaw
Didn't really agree with there tech about mechanical issues.been driving Chevy trucks my whole life I know when a u joint is going lol. Difference in opinion I guess
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May 2023 by Ed R.
I really like Carriage Traders, been coming her for a few years now- I never have felt like I was being upsold on repairs that I didn't think were necessary. Bring my cars here for inspection and they honestly inform me of what may need to be addressed in the future. They have always gotten me in pretty quickly when it's been an emergency. Minus a star for charging an additional 3% for using a credit card which frankly is BS. Credit Cards are a convenience for both the customer and the merchant. The merchant pays 3% for this convenience, because without credit cards people might not be able to get their cars fixed thus MORE REVENUE FOR THE BUSINESS THAT ACCEPTS CREFIT CARDS. Charging the 3% and passing it on to the customer is unfair and is actually illegal but I've been told that merchants get around this somehow. Anyway, I can't stand it and I really wish we didn't have to live with it. Where is the State Attorney General when you need them?
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January 2023 by JP P.
If you want your vehicle properly maintained then go here. They are kind, upfront, and offer military discount. They did a tranny service for my 2016 GLC300 the next day! Talk about customer service. I had to drive to Maine in two days so they accommodated me! Thank you so much for that. They also got the parts from the dealership and got me fair pricing and quick service! Dropped it off and walked to DD and had coffee and a bagel while I waited. This is my go to spot for all my vehicles every fall when I'm up in the Lake George area. Integrity and quality is what carriage is all about. Please go here for any mechanical needs and if you are looking for a new car!
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December 2022 by Bordy brilling
Driving in this morning without heat, Grant had my car warm, and completely repaired by 10:45. Outstanding service
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December 2022 by Zadrek
Great shop, fixed my car and didn't charge for things that had went out of warranty by 2 days, I was very grateful for the excellent speedy service, and care.
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October 2022 by Jake A (LilDevil)
Bought our 2014 ram 1500 Longhorn edition from Carriage with full warranty about 3 months ago. First time i called them about 2 months ago just to have them check over a few things they made a quick appointment and got me right in. Looked over everything and fixed our alignment and couple other little things. The radio started to go out and act funny about 2 weeks ago, called em up and they got me right in to take a look, Ordered a brand new radio and made another appointment to get me right in n had it in in about a hour.
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June 2022 by Karen Borsellino
I have been going to Carriage Traders Auto Repairs for years. When I call to make an appointment they always get my car in within a timely manner. Matt's knowledge and experience make for an easy visit. He's wonderful at explaining things so that I understand what's going on and I don't feel like they are ever telling me I need any unnecessary work done. Keep up the good work and thank you!
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March 2022 by Cheryl R.
Went in for my car inspection. Everyone was so nice and professional. They got me in and out in no time. I planning on using them for my car needs.
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February 2022 by Christian Dupré
Good morning ! we are the couple from Quebecois that you helped out! just to let you know that we arrived yesterday safe and sound with our car! Thank you again for all christian and marielle
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December 2021 by LilDevil JA
Bought our 2014 ram 1500 Longhorn edition from Carriage with full warranty about 3 months ago. First time i called them about 2 months ago just to have them check over a few things they made a quick appointment and got me right in. Looked over everything and fixed our alignment and couple other little things. The radio started to go out and act funny about 2 weeks ago, called em up and they got me right in to take a look, Ordered a brand new radio and made another appointment to get me right in n had it in in about a hour.
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November 2021 by Greg Kernehan
Went in with a strange noise coming from under my hood and they were very polite and helpful in getting to the problem.I came here for a second opinion and I couldn't be happier that I did because Monro was going to charge me $1,000 dollars to fix an alternator belt when it was the idler pully which was only $230. Glad I trusted my gut feeling. Monro also damaged my hood and it wouldn't open without a ton of hard work and a long screw driver and Carriage Traders fixed it at no extra cost.This place is trust worthy and I wouldn't recommend going anywhere else but here.
