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January 2024 by Justin Flynn
Employees are very nice and willing to help
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May 2023 by Nancy Ann DeSandolo
In 2019 the Branch Manager and Asst. Manager distributed my Mothers Social Security Check to a person who was not her POA. To date she has not had her funds returned and the State Police physically removed my 90 yr. old Mother from the Bank and refused to write a criminal report. She is now 94 and had banked at Chase for over 30 years.As of today, the same Manager / Private Client Banker and Marketing Director have POA paperwork to release the contents of my Safety Deposit Box and are involved in the same financial trickery. These manipulations of refusal to accept authentic documents needs to be halted and investigated for the premeditated ways Chase Bankers plan to withhold financial goods and funds from their owners.Additionally, the State Troopers and the District Attorney(s) need to see the cumulative history of such financial manipulation and write the criminal reports and perform the investigations.
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June 2022 by Antonietta
If I could give 0 stars I would. Business Owners...Please be aware that ALL Chase Banks will not honor fraudulent checks that are not reported within 30 days of your bank statement issue date. I recently had (2) checks stolen, altered, forged and cashed that amounted to approximately $15,500.00. I reported the fraud within 45 days of my statement date and Chase denied my claim.
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June 2022 by Suzanne Faustini
Both my daughter and I had a combined $10,050 stolen from our checking accounts on 4/26/22. The bank still has not refunded either of us the funds, although they are FDIC insured for billions of dollars. Bank personnel with NO information contacts me and knows nothing of this case and this situation is being handled in he most deplorable manner. DO NOT BANK at Chase Bank.
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March 2022 by Antonietta Carino
If I could give 0 stars I would. Business Owners...Please be aware that ALL Chase Banks will not honor fraudulent checks that are not reported within 30 days of your bank statement issue date. I recently had (2) checks stolen, altered, forged and cashed that amounted to approximately $15,500.00. I reported the fraud within 45 days of my statement date and Chase denied my claim.
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December 2020 by Po Mere
Customer service is good, always friendly. Clean and always welcoming atmosphere.
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January 2020 by Aaron Deems
I was in Brewster and needed bank checks. I saw the reviews and decided to go to Somers instead. The staff at Somers was amazing! I had an issue that they solved quickly and with a smile. They got me my bank checks and I was out the door in 20 minutes. Highly recommend this branch. Matt and Dan in particular.
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March 2019 by Mike O’Brien
Everyone that works here is very nice and the bank is well staffed, especially since another local Chase bank closed. This is a signifant change from the past few years.
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September 2018 by Simon Oram
Walked in... stood in the waiting area for 5 to 8 minutes and the only acknowledgement I got was when one employee who had an office got up and walked to his door to close it. Time to head back to my branch.
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March 2017 by Stephanie Fox
I wish they had an outdoor atm and more convenient hours
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January 2014 by Jennifer L.
This branch always has a friendly and helpful staff. Drive up window teller was so nice and patient and quick... Wish more banks were like this! If you sign up for a checking account (with a local coupon that comes in the mail) you get an extra $150 just for opening the account. Woot!
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November 2013 by Pete K.
My local branch. Love the staff at the branch as there isn't anything they can't or won't do to help you. They have often gone the extra mile for my family, and they love my kids. Big bank with small-town branch service and attitude. I recommend this outpost without reservation.
