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February 2023 by Christina S.
What a terrible pharmacy. I just moved to the area with my partner. I work in the medical field, specifically working with insurance, so I try to help my partner with anything related to medical insurance, because it can be a little complicated sometimes, especially since this was the first time him or I had a prescription filled here. I was on hold for about 15 minutes waiting for someone to answer. Some woman from the pharmacy answered the phone and was so rude! I explained that I was calling for my partner and he was sitting right next to me. She nastily replied "I need to speak with him he's an adult." In reality I understand that is a HIPPAA violation to speak about peoples medical records to anyone but the patient...but say that! Also, how did she know he wasn't incapacitated at the moment and could not speak for himself? It's a pharmacy she should have more empathy. She then spoke to my partner, she wasted our time looking up his insurance details only to tell him "oh we are not contracted with your insurance company." Granted yes, that should've been verified before we requested the prescription be sent to that pharmacy. But she should've realized that right when we said what the insurance company is. It just makes me think of how they must treat other people in these situations, including elderly people on Medicare which can be so complex to understand even for people such as myself who are in the field. That woman has no business working in the medical field, they should make her pick up the garbage outside instead of answering the phone in the pharmacy since she is such trash at her job.
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November 2022 by Donna S.
I scheduled an appointment for this morning at 10:20 AM for a flu shot. I filled out all the information online everything was ready to go. As I waited five minutes 10 minutes 15 minutes I was wondering when I was going to be taken, the pharmacist was giving shots to two or three gentlemen I saw her come out from behind the partition. I was the only one waiting there at that time now for a vaccination so I figured she was coming right back I waited another half an hour and still wasn't called. I couldn't speak to anyone because they were busy with other customers so I left. After calling three times to try to get through and being put on hold for 20 minutes I finally spoke to a young woman Who then told me that they were short staffed and running behind. I said I would have appreciated if you told me that and gave me the courtesy to decide whether I was able to wait or was I forgotten about. The lack of communication there is appalling and unfair to people waiting over half an hour for their appointment. I explained Ihad they told me I could have had some kind of window of time to wait or reschedule but they chose not to say anything nor did they seem to care won't be going back to them anymore! Lack of communication is one of the worst things for any business!
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August 2022 by Pedro Avalos
Good service
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May 2022 by Ben L.
The bitches behind the counter of the pharmacy cursed out my mother after they gave ME, her prescription without confirming the name, birth date or any other information and proceeded to yell things like "i hope we never see you again" and "we didn't make a mistake!" never go there for pharmacy needs again, they should all be fired.
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May 2022 by Diane Amoroso
What is going on at this location of Terry Road and 347 in Smithtown? How in the world can the pharmacy be closed on Saturday AND Sunday?? Recent change in pharmacy hours also has them closed at 6 p.m. weekdays!
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January 2022 by Peter Budofsky
This store is great.
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May 2021 by Jimmy Metellus
Do not go here if you need a passport photo
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October 2020 by Erin Sipple
The pharmacy staff is incredibly professional and compassionate, and the store always has an exciting variety of cosmetics.
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March 2020 by Tina C.
They advertise that they are a fed-x center they aren't. You have to have your own fed-x envelope and scanned labels. Just go to a real fed-x center
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February 2020 by E
The pharmacy staff is incredibly professional and compassionate, and the store always has an exciting variety of cosmetics.
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January 2020 by Gary F.
The young kid behind the pharmacy counter could care less about his job! I asked if I could get the flu shot! He asked if I had 30 minutes.... his body language and facial expression indicated he hates his job and didn't want to be bothered!!! No people waiting! Empty store! Just a lazy kid...
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December 2019 by Krista Oteo
They are so nice in there, really makes you want to continue to shop there!
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December 2018 by Jim L.
During the holiday season, you'd expect more employees but that's not the case here. Check out line was 23 people deep with only one register open. Only 2 photo kiosks there and minimal help to figure it out. That line was longer than the check out line! Typical Walgreens just poor management scheduling ability.
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April 2018 by Nicole C.
Friendly fast service at both the store and the pharmacy. All around great experience and customer service
