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February 2024 by Anthony Spataro
Go see Conner was so helpful definitely request him!
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January 2024 by Christine Aurecchione
Gagan was BEYOND helpful and understanding. We decided to move to Verizon for our wireless service and wound up with no service at all. Gagan tried EVERYTHING and even endured complete and unacceptable rudeness from the Verizon tech he called on the phone. She was rude to me as well. The phone was on speaker the whole time. After the phone call, the Verizon tech added notes to what we previously read and said he was "pretending to be a manager", and Gagan IS the manager. I would have stayed with Verizon, I wish I could, but with no solution to the service issue, I couldn't. Thank you Gagan! You made a vroom stressful situation easier than I could ever imagine!
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January 2024 by Ali St. George
Gagan was incredibly helpful, thorough, and patient through the process of activating two new iPhones. He made the process quick and easy!
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January 2024 by Al Pignataro
I’ve been a customer here for a few months and purchased phones and watches at different times. Each time I went in I was met with excellent customer service by Gagan Singh the manager. He is smart and attentive to details. He’s even helped me over the phone a few times with technical questions.
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January 2024 by Nicole McKee
Conor was polite, professional, and so helpful today. I blew in on a lunch break and he helped me with my options for upgrading my son’s phone as a surprise for Christmas and save me a few bucks on my monthly bill in the process. THis location is top notch for both knowledge and convenience.
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December 2023 by Leo Frıdley
Connor is the man. He was super helpful ensuring you navigate the best use of current promotions and discounts. ??
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November 2023 by Anthony Bilello
All the gentlemen were very helpful and insightful and comical quite frankly best Verizon experience in a very long time!!! If you can go to this store, do it!
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November 2023 by Nancy Youllar
Thanks to the professional and caring staff at the Smithtown Verizon store I’m all set up again. Mo went over my options clearly and helped me decide which phone and which accessories I would be happiest with. He explained the new plugs and set one up in my car for me. He even synced the new phone to my car. I felt totally satisfied and happy with my purchase and with the professional and at the same time friendly treatment I received.
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November 2023 by Sumati Johnson
WORST experience ever! Zero stars. 100% unprofessional. Eating pizza, fake kickboxing staff and not attending to the task. When they couldn’t get their job done; they unprofessionally spoke to my daughter in an inappropriate manner and basically said they couldn’t do THEIR JOB!DisgustingFOMITE CENTRALUNPROFESSIONALNEVER GOING BACK
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October 2023 by Kristen Labriola
Amazing customer service. So fast and easy to work with! Replaced 4 phones, one away at college and one elderly person. Answered every question and made it all easy!
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October 2023 by terri genova
Gagan and isha just helped me with my G mail and internet. 1,2,3 I was back on with their excellent help and kindness!! Thank you again Gagan and Isha!!?
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September 2023 by Ray Mauro
Gagan’s ability to predict our families needs were second to none. Outstanding service that was fast and thorough. 5Star!!!
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September 2023 by Lisa Douglas
My experience was top notch! I would highly recommend Mo to everyone! He was extremely knowledgeable, helpful, and very patient!
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August 2023 by Jason Hartley
Conor Murphy was fantastic. I had just upgraded my phone, and then unfortunately lost it 2 weeks later. It was all very stressful. But Conor took care of me thru the process, and made it seamless. He is a valuable asset to Verizon. Thank U bud.
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August 2023 by Robyn Detweiler
Gagan Singh was absolutely WONDERFUL! So helpful, worked with us and was considerate of our budget. He explained everything to us and chose the best program for us!