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October 2023 by Justin Peet
I’ve been going to Rob’s for years even before they moved locations and they’re still the best! I moved out of Smithtown and I’ll still make the trip out to Rob’s for all my car problems. Great people! Great service! Highly recommend.
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October 2023 by Henry Lauro
Knowledgeable, experienced staff. Rob is great to work with. Prices are very reasonable. They do an excellent job taking care of my car.
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August 2023 by James Daulton
Started using Rob over 15 years ago because he did the cars for the company I worked for at the time. I have been going ever since. I trust Rob's opinion and I've never felt he was trying to take advantage or upsell me. It's a bit far from where I live but I can't imagine taking my cars anywhere else.Services: Transmission
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June 2023 by Black Sheep Comics
My first experience was a polite, straight to the point, no thrills direct answer to all my questions and concerns. At first, I was suspicious due to my past experiences with several other auto mechanics in the area; however, my suspicious emtions were gone when he told me in detail why I need to do the things to my car to make it last as long as possible. He had me pull up my car to the ramp, he raised the car and showed me exactly what is good, and what needed to be fixed or replaced. He then worked with me on everything from giving me a donor car for the day to even working out a lower price for a better experience. The next day he reached out and without any amount of pressure he told me that something had to be changed on my car when I can afford and he even linked a better price when compared to all the competitors.Not only does my car run, sound and drive better. It gives me the sense of security knowing anything that I need will be taken care of. He told me not to worry about my car for another 30k miles, besides doing an oil change or tires obviously. I highly recommend. Give them a chance. That is all they need to win you over. 5 out of 5 and they worked for the 5 out of 5.The nice young lady behind the counter answered all my billing and waiting period questions. She was down to earth and very friendly. Keep in mind parking is a little odd but after the first time it is easy!Services: Transmission
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June 2023 by Steve Campisi
I had been going to same mechanic for years, but started to feel like something was off. I had brought my car in for constant suspension issues, but continuously blown off (after having my car for several days), being its an older car and has major issues not worth repairing. I decided to give Rob's Auto a shot, and hopefully find a new mechanic. Best decision I could have ever made. Right off the bat I could feel things different. The girl at the counter was courteous and no hassle setting up an appointment. The night drop-off set up (lockbox, envelopes) was great. Communication was solid. Got texts updating me on the findings and an attached estimate. Now the best part...Rob A was a total pro. He went above and beyond to find out all these major repairs weren't that major. He spent most of his day with my car and didn't stop until he felt confident he found every possible issue. He communicated with me every step and worked with me as best as could on the price. He even followed up with me a few days later to see how the car was. Total 180 from what I was dealing with. I was ready to junk this car last month, now I just installed a new radio in it because how well it's running, lol. Thanks again guys!Service: Steering & suspension repair
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February 2023 by AV 78
I've been taking my vehicles to Rob's for 25 years and as usual, it was a 5-star experience.
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October 2022 by Joel Rolon
I went to Rob's Auto Service. My car needed some essential repairs. Skilled auto mechanics that know their stuff. The turnaround time was the same day. The service was great. The communication was awesome. Straightforward about what is needed. Affordable and professional. I highly recommend this business. Very happy with the results. Thanks Rob's Auto Service!Services: Engine repair
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September 2022 by Jeannie D.
I moved to Suffolk a few years ago and was very grateful to find Rob's Auto Service. They provide excellent service at reasonable prices! Friendly, knowledgeable crew!Services: Auto maintenance
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July 2022 by Gary F.
Be very careful. Had some work done here and they reused old parts despite being paid for new parts. Rear parking sensors are no longer working and parts installed incorrectly. Overall really, really poor work. The company sign clearly states Robs Auto Service and Collision. My car was towed to your company, I visited your location on several occasions and collected my car from your business. Your techs reinstalled and secured down a cover using a bungee cord when the insurance company paid you $1300 to replace.
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July 2022 by joe lambert
Robs Auto got me in for service next day and was able to sort out issues other shops were not able to. Quality work, very fair pricing, and no pushy sales tactics. Very satisfied! Wish I found this shop earlier, will use them for all my vehicles going forward! 100% satisfied and would recommend to all.Services: Tire rotations
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June 2022 by STEVE FORTE
Great shop. Great staff and very affordable with a high quality of work
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June 2022 by Ashley S.
Went in to get my car fixed and left with the same problem that I came in with 4 days after It got "fixed". A delayed issue isn't a solution and for it to get fixed for only 4 days I had to pay almost $800. They changed their story when you would ask specifics on the car. They left out information that shouldn't of been and the owner was rude when I told them I'm having the same problem again. They wanted to charge for another diagnosis even though the first one was incorrect and it was the same problem that was happening. The owner said it was a coincidence that it was doing exactly what it was doing before. Wouldn't recommend going there. They don't know what they're doing. Waste of time and money.
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April 2022 by Dave Justus
I have know Rob since he started his business over 30 years ago. He is by far the best mechanic snd best person! Rob is extremely honest and prices are always fair. To find these two qualities is so very far between. Robs auto care is always the very best, and the job is always perfect the first time. If you are looking for an excellent mechanic and all around good person, well then, Robs Auto is the perfect place. You will not be disappointed!!!!!Service: General repairs & maintenance
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March 2022 by Dominic Amendola
i will definitely be taking my vehicle to rob going forward for any needs it may have. i brought it in there to have them look at my alternator and the job was done smoothly with ease and had it back fast. hes very honest, does very good work and straightforward with you and doesn’t try to steal your money. thank you rob for all you do, i look forward to bringing my vehicle to you for any other mechanical needs it may have in the future.
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January 2022 by Kirk D
I Have been going to Rob for over ten years now he is very knowledgeable about all makes of cars and finds a reasonable solution and does quality work . Heis tire prices are very goodServices: Brakes
