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February 2024 by Markus Colon
Make sure you clear your schedule if you're coming down here. I bet that the people here are very nice however it took 30 minutes for somebody to even acknowledge that I was even there. It took another 20 minutes for them to make copies. Only to be told that they'd have to call be back with authorization or something. Keep in mind the only employee who was available was on the phone talking about the holidays and pets and what not.110% not recommended.
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November 2023 by Elaine Raad
Excellent advice and service. I went to the store to purchase a knee brace and the gentleman put on the brace for me. I highly recommend.
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November 2023 by Jalaine Thomas
Very kind knowledgeable when the pharmacy would not help me with what I neeand we're very helpful
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October 2023 by Nancy A.
Great staff. What a joy to hang out with while waiting for the doctor to call in a prescription. Really recommend this place to everybody
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October 2023 by Karen M.
These people are the best. Ask for Patricia. Knowledgeable. Helpful. Goes the extra mile. My new go -to medical supply. Highly recommended.
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September 2023 by Millicent Whitstone
When a stressful situation arises and you find a caring and knowledgeable person it makes your day....that is Patricia who answered my questions and gave me the support I needed...and my sister too. Thank you. Madeleine....
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September 2023 by John Mullagh
Very professional, courteous and understanding of my needs…. Very happy…
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September 2023 by Melissa M
Patricia is so kind and helpful! Thank you
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August 2023 by Lisa S.
I called Mufson's to see if they had A knee brace and two hand braces, which they said they had. This was at 5:15 and they close at 5:30 and I was a good 20 mins away. They told me they would wait for me to get there. That was super nice of them to do!
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April 2023 by Evelyn G.
They had what I needed and made sure my insurance covered the cost. Very reliable and beyond helpful. Highly recommend
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February 2023 by Pattie Q.
Excellent service. I called on Tuesday. Dylan was here on Wednesday fitting me for my neck brace could not have made my life much easier. Totally recommend for any medical supplies you need!
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November 2022 by Judy
I was in looking for a cam walker boot all day and couldn't find one unit a friend recommended Mufson. I called they had it! Best customer service, they couldn't have been nicer. I will always go here even though it's over half hour away from me.
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October 2022 by Mike Weber
My parents bought a recliner in July. While the chair itself is great, the experience with the staff on follow up has been anything but Since the purchase, the store has been giving them the runaround and refusing to help them get reimbursed through Medicare. They've submit the forms to the store, provided the correct info, and the staff seems to just be completely apathetic and unhelpful. They say they'll send emails and don't, they say they'll return calls and don't. I'm truly saddened by this as you would think a locally owned medical supply store would be more responsive to their patrons.Let it be known, that despite the seemingly sincere note left by the owner below, they cannot be bothered to return a phone call or send out paperwork to help a disabled, senior veteran get reimbursed through Medicare for their medical equipment. Shame on you. We've tried to contact you several times and you simply don't care.
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August 2022 by Beverly Gross
I took my mom to Mufsons Medical Supply Store this morning to get diabetic shoes. My mom is a very sick woman with alot of medical issues and has been in and out of the hospital numerous times In the past year. She has cancer and is very weak.We were greated by Patricia upon entering the store. Patricia was a delight to have helping us.She is very kind and professional and even helped us by contacting my moms doctors and getting the paperwork started. What a wonderful woman, so helpful, kind and understanding. She made my mom happy and smile. She took her time with my mom trying on different shoes.She was very personable and caring and didnt rush my mom. Everyone is the store was wonderful. The staff was very knowledgeable of the products they sell.If you need medical supplies or equipment this is the place to go: Mufsons Medical Supply Store in Smithtown. Thank you Mufsons and thank you Patricia for a wonderful experience.
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July 2022 by Ashley Cruz
This place was absolutely amazing. Wonderful family owned business who were professional and personable and actually cared. And it was the only one in my county who took my ins. If you're in Suffolk county this is where you need to go, or you can go to lewins and pay $150 out of pocket for a boot.