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“I want to share a great experience at ubreakifix at 53 Rt. 111 Smithtown, NY.
Diego did a great job figuring out what was wrong with my daughter’s phone screen, got it fixed in no time and being the phone back to work.
This is my first time at this location and the customer service was great.
Shout out to Diego for his professionalism, welcoming attitude and expertise on the iPhone stuff.
Totally recommend this place for any phone related repairs.”
“got a new phone from Joseph. He went all the way to another store in Nassau county to get it and process the phone the same day for me to make sure my information was all transferred very satisfied customer right here.”
“I had a fantastic experience with ATT of commack. Husnain ,the store manager was extremely helpful … a subject matter expert in his field! He spent hours helping me set up my iPhone and syncing my watch until I was properly set up for success!
I was at the store for a few hours and watched him multitask and service other customers with the same patience and care. If you are looking for “First class” customer service you will find it at 35 Vanderbilt parkway commack with Husnain !”
“Great store! Ron was so patient setting up our phones and explained everything! After dealing with T Mobil this experience was a pleasure! I want to thank Ron for a great experience!”
“Brought my daughter’s phone to Mr tech bench. If they can’t fix it no one can. After them working on it all day, they couldn’t fix it, I asked what I owe them, they were so honest, they didn’t ask for a dime for their time. It was an Apple issue. They are so honest. Huge recommendation.”
“Wessie is on the top of his game - much better customer service than the neighboring AT&T.
He was able to spend extra time advising me on the right plan I should choose as well as he made sure that I get the most affordable option by showing me all of the applicable discounts.
On top of all that! He took care of setting everything up so I didn’t even have to move a finger.
Great service - well earned 5 stars!
P.S. if you’re a person who often travels, choosing Verizon is a no-brainer.”
“I had an amazing experience with Brendon at Verizon! He was incredibly knowledgeable, friendly, and went above and beyond to make sure I got exactly what I needed. Brendon patiently answered all my questions and helped me choose the best plan and phone for my needs. His professionalism and attention to detail made the whole process smooth and enjoyable. I highly recommend Brendon to anyone looking for exceptional service at Verizon. Thank you, Brendon!”
“One of the better locations I've been to. Sunny helped me out a bunch and got me well taken care of. 5 star service...ask for him and you'll be in good hands!”
“Thankfully, Not associated with the UbreakiFix in Smithtown at all. I needed my kids tablet repaired and Smithtown was never open and didnt answer the phone.
Despite being further from my home I called the Deer Park store. They answered the phone and said they could take a look. Later that evening they called me to let me know what the issue was. The Manager was very nice and informative. He told me the cost of the repair. The part and repair costs were a little more than I expected but it made sense based on the age/model of the device. There was no pressure to fix it and even suggested buying a new one would be cheaper. I still got it repaired and it works great now. The whole time they kept me in the loop and up to date on the status since parts needed to be ordered. Professional business every step of the way. Thanks again for all the help.”
“The new management is absolutely exemplary. Huz and Ali were wonderful and took the time to understand my needs. They had the answers to all my questions and went above and beyond to provide me excellent service. This specific store is my go to for anything phone based I may need. I seriously recommend everyone to just pop into the store to check out their new promotions and deals. Overall, I had a really good experience with Ali and Huz.”
10:30AM - 7:30PM
749 Suffolk Ave, Brentwood
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“Total by Verizon, your best option, in technology and speed... Dare to be part of this family, the best discounts on cellular plans, bring your identification and be the first to receive your free equipment and accessible plan... in your pocket.”
“Matt is amazing, friendly, personable, and easy to work with. We live out east and will drive to that store location just to deal with Matt. He even stayed open late last night for us. Give this man a raise!”
“This UbreakI fix in Port Jefferson is great. The tech here is unbelievable - I had given up hope for my Bose earbuds & he fixed it - I am still amazed
So Thank you very much!”
“Guy at the desk's very friendly and helpful
Come for any kind of cell phone service he'll solve it on the spot
The person in charge is very friendly and helps you with all cell phone related problems and questions...”
“This is my second time at this place. Best costumer service I’ve had in a long time. I wish every business had such great employees. Leli was amazing, super patient and helpful. He really cared about providing the best for us as costumers, he even gave us information about offers and savings we could use. Very good experience ??,”
“Great service!! I brought my laptop here after the screen stopped turning on. The gentleman behind the counter was friendly and knowledgeable. He replace the fan causing the screen issue quickly and for a fair price. Will be returning for all my laptop needs.”
“I was having a big issue with my son’s cell phone. I tried calling Verizon to fix it, but after over a half hour I was losing my mind, so I decided to give the Verizon store in Islandia a try. Jake welcomed me over graciously, not minding at all that I was just there for service, and fixed my issue unbelievably fast. He even tweaked my plan to save me some money which was a nice surprise. His two colleagues also stopped by when they finished their customers to lend support to Jake if he wanted it. Great atmosphere and service. Smart, kind, generous and witty…everything you can ask for in a (Verizon) man. ? I highly recommend this store. Thank you all again for saving the day!!!”
“I wanted to share some wonderful feedback about Chris M. My 82-year-old grandmother recently purchased her phone from him, and she had so many great things to say about his exceptional service.
Chris M was incredibly sweet and kind, going out of his way to ensure she received all the help she needed. He even took the time to connect her phone to her car’s Bluetooth, which was a huge help. His attentiveness and respectfulness were evident throughout the entire process.
Chris also walked her to the door and carried her bag to the car, which was especially thoughtful given her difficulty walking without her cane. His kindness and professionalism made a significant impact, and we are truly grateful for his outstanding service.”
“I cannot rave enough about this location. I had an emergency last week in which I had dropped my phone on a hard floor and it had completely shattered (not usable at all- black screen not even turning on). With 5 minutes left until closing, Harry welcomed me into his location and helped me get a new phone into my hands within minutes. We all know that getting a new phone can be the same as buying a car. It usually takes hours on end. I had my two young kids waiting in the car after a long day of school and baseball and he made this transition seamless and quick. You have gained a customer in me for sure. 10 stars from me! Thank you again!”
“Having acquired a phone from this store, I'm thoroughly impressed. The device performs excellently, and the customer service was outstanding. The team was well-informed, attentive, and went above and beyond to cater to my needs. I wholeheartedly endorse both the phone and the exemplary service of this store.”
“Family and I spoke with Tanzeel about switching over to Verizon after our service from a previous carrier was not so good. Needless to say, he helped making the process as seamless as possible. Tanzeel was very meticulous about the important details from plans, coverages, and costs. He knows his stuff! Extremely knowledgeable and will take care of you and your needs. The entire store staff is great, with people holding the doors for you as you walk in, which is very welcoming.”
“The owner really knows his stuff, not only is he very knowledgeable with phones but with electronics period. He also has many parts on hand at reasonable prices. If you need a repair or even just have a hobby I would highly recommend this store. He helped me with a part I needed for a project I was working on and he did it after hours non the less. Great owner great business I will only be going here for all my electronic and and hobby needs.”
“Eunice G. was such an enormous help going above and beyond to ensure that I was happy with the phone that I left with. I highly recommend going to the Central Islip Cricket store, it’s the best one in Suffolk County NY. The customer service is excellent I will be coming back for all my future cell phone needs.”
“The new At&t location is beautiful! It’s in the same shopping center as Home Goods. The staff is very knowledgeable, friendly and helpful!! They helped my with an upgrade and a new phone line, explained the prices very well and did all my data transfers from old phones to new phones! I would recommend going to this location for a worry-free experience!! Great job by them, so they get 5 Stars from me!!”
“This was the best experience I’ve ever had at a phone store. I had an urgent issue with my phone and got there just prior to close. Marcus was incredibly professional and stayed after hours to help resolve my issue. He was very kind and would recommend him to anyone.”
“The young men here are always so knowledgeable & helpful. I never feel pressured or as if I'm being rushed even if there are a few customers in the store. Can't say enough good things!”
“Ive been coming to Holbrook since the new ownership took over and it’s an amazing experience every time! They were able to help me save $1000 ok a new 15Pro Max and reduced my bill significantly. Great store and wonderful staff- highly recommend!”
“I just Googled Boost stores near me and this place popped up. The owner Mahi, went above and beyond my expectations !!! He solved several of my issues... he's definitely knowledgeable to get the job done !!! Honest business man... I recommend ?”
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“Outstanding service today!! G was an amazing help and made this process so much easier while trading in my three phones. All the workers are there to help and assist you!! If ur going to a verizon store this is the one to come to 10/10”