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August 2024 by RUSS SALLESE
Great dealership. See photo review attached. Everyone I dealt with was A +.
Thank you,
Russ and Mary Ann Sallese
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August 2024 by Marylin Vallis
Outstanding customer service. Rose, the Customer Service consultant, always goes above and beyond in addressing my concerns and resolving any service issues with my car.
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August 2024 by Rob Renna
Once again, we had a great experience with the service team at King O' Rourke. We brought our Acadia into Rose Nason for normal service and some warranty work. Rose always greets you with a smile, great attitude and a professional demeanor. The service was completed on time and with no issues. It's a pleasure knowing that she treats us fairly and is looking out for our best interests.
Thanks again to Rose and the service team that stands behind her.
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August 2024 by Kelly Parra
We purchased a lightly used GMC Terrain from Evan at King O’Rouke! Evan was just amazing. Got us an amazing deal on a great new truck! Thank you Omar, Evan and the entire team at King O’Rouke.
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August 2024 by Trudy Vanhelmond
Would recommend king orourke to anyone looking for a vehicle our sales rep Edwin was amazing professional and experienced. The entire process was so smooth and they were able to accommodated our “rush” Truly wonderful team!
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August 2024 by Joseph Paduano
I have my vehicle serviced at same location I purchased vehicle. Service associate is A+ and kept me updated throughout process. Would service at KOR again.
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August 2024 by Robert Lashinsky
Joe was very informative and took the time to make sure I was satisfied. I left he dealership very happy
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August 2024 by chris parenti
Easy and friendly
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August 2024 by Sandra Richard
Joe Signorelli sold us a beautiful car! He was an absolute pleasure and made the process super easy! I will definitely be back!
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August 2024 by Jonathan Bosinius
They are the best dealership around. Very fair and honest. I have purchased three vehicles from them and can’t wait to purchase more. John McCoy was an amazing salesman.
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August 2024 by TJ OHara
I have to say, this was the most pleasant experience in buying a vehicle that I have ever had. Thanks to John McCoy, he made that possible. The rest of the team was great as well, from the moment I walked in to walking out, it felt like we were long time friends.
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August 2024 by PETER WAGNER
All I can say is wow! When I went looking for a Thunderstorm Gray AT4X AEV with an 6.2 liter 8 cylinder, not the diesel motor I was laughed out of 2 dealerships and told that car couldn’t be found, and if I do find it, it’s going to be well above sticker. Thankfully I went to King O’Rourke and met Edwin Cruz! King O is the King of Truck dealers in the entire northeast! They had multiple trucks that peaked my interest but more importantly they had the exact one I was looking for! I wasn’t laughed out of there! I drove out laughing!!! For real I drove out in style! Tell Edwin you are a friend of Pete Wagner and he will also save you money where everyone else wants to take advantage of u and charge you more! I couldn’t be happier to have my dream truck and seamlessly! I got the best price possible and a truck that was “impossible” to find! Thank you Edwin and King Orourke!!! You’re hands down the best to deal with!
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August 2024 by steve beplat
two words, no good
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August 2024 by Ray Roc
Simple oil change tech forgot to tighten oil filter
rude and games
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August 2024 by deana santora
I wouldn't even give them a 1 star. I purchased a brand new Acadia from them. Their Service department is the worst. I've had 2 oil leaks, radio and screen doesn't work goes blank, the control, don't work for radio on steering wheel but they claim they fixed it. The Lane device wasn't working their mechanic said I didn't have that function well how did I know it wasn't working if I never had it I would have never known it was working. I went home and fixed it myself and I'm not even a GM mechanic. Their was a hose not working they kept trying to clean it and a few days later service engine light came on. Finally fixed it but looking at some of my invoices I was told they did one thing and then it says did warranty work so guess they are lying to me or frauding GM. My gas tank never stays closed which can cause condisation and mess up my gas and waiting for another one to be replaced. Last time they replaced the gas tank chipped the paint around my gas tank. The lower body of the car was coming off the first week I had it and was told if can't get it not their problem it's GMs problem. Now the other side is peeling. My Sunroof came off and my husband did was stop in and ask for them to get it closed until my appointment since was going to rain. They told him No. He went to a dealership in Nassau on way to work and they helped him. They taped it with duct tape and told me they can't guarantee it will hold til parts came in. Now my car when I drive it I have water dripping on my feet. So I put a claim into GM they have told me 2x that King O'Rourke said my parts are in. When I called last week Jimmy told me they weren't in and would be a long time before they came in and hung up on me. Today 7/12/24 was the best. Jimmy called me all nasty saying I called him 5x today about my car and he was returning my calls. I never called him. I have my call log and going to get a print out from phone company to prove it. He then proceeded to get nasty because someone else was in the room because I could here them on speaker asking me why I wanted to come back to the dealership if I wrote such a bad review about them on Facebook. That's what the call was about and the fact that GM told me the parts were in and I told them about him telling me not coming in for a long time and hanging up on me. This man called me to harass me and mind you again I did not call him I was at work today and then at Sloan Kettering Memorial for cancer treatment. He kept bringing up the reviews on Facebook. My husband called him since I was upset and the Big ol man wouldn't get on the phone with him. Guess only all big and bad with women.
Stay clear of this dealership the salesman are no better Tommy salesman manager said to me when I went in with a 2nd oil leak no big deal. I only had 23,000 miles on the car. If you post a bad review they will block you on Social media.
