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January 2024 by Jessica
Pharmacy sucks they don’t pick up their phone literally called 7x in 1 hour n got hung up on all 7 times. Spoke to the store manager which has nothing to do with the pharmacy n he said he can’t do anything cause they’re really busy. Pick up the freakin phone! Like what if this was a freakin emergency?!! Changing pharmacy as soon as I get my stuff. SMH
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January 2024 by M S
I asked a clerk about a product that was listed as “In Stock” on their website. I was told, “The website isn’t always accurate.” The clerk didn’t offer any help locating the product, nor did she offer to take a look in the stock room. A sad excuse for customer service.
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January 2024 by Holly Valinotti
Pharmacy is the WORST. Slow, no one helping the counter, everyone avoids looking at the line. Plus a disaster behind the counter
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November 2023 by Selene A.
ABSOLUTELY HURRIEDNESS!!!! The pharmacist was ABSOLUTELY RUDE to my mother when she came in! The line was ridiculously long, it took her 45 minutes to get her stuff!I do not recommend this place whatsoever!
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September 2023 by Beth W.
the absolute worst pharmacy there is. they are frequently out of medication nobody answers the phone computers are frequently "down" run, don't walk out of there
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September 2023 by Katrina
Young girl with glasses with attitude today 8/28/23 3:20pm . Simply asking questions and she gave an attitude and eye roll. Will not be using. And they were out of stock of my medicine.
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September 2023 by Katrina Morgillo
Young girl with glasses with attitude today 8/28/23 3:20pm . Simply asking questions and she gave an attitude and eye roll. Will not be using. And they were out of stock of my medicine.
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June 2023 by Rae R.
Local management approved a refund for my discontinued tens machine as no replacement pads were available and would never be available. Thank you.
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February 2023 by Lauren O'Brien
Second time now I didn't get enough medication in my family's prescription. Mistakes happen, I get it. I just called to see if I can get the missing medication, and whoever answered the phone was incredibly rude. He was insinuating that I double dosed my child. I said no I'm a NP, I'm pretty good with that stuff, to which his response was "well the pharmacists are pretty good with that stuff too. There's no way that would happen with the machine we use." So incredibly rude. Literally just want my child's last dose of medication. I'm not asking for narcotics. Please retrain your staff on customer service. It goes a long way
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February 2023 by Cynthia Cone
Don't come for a drive thru Covid test here. You will sit in your car forever just waiting for them to even hand you the test.
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December 2022 by Anthony F
Absolutely horrendous wait times at the pharmacy. Line of people waiting runs through the entire store and employees are very slow and disorganized.
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May 2022 by Doreen Mattera
So grateful for Diana and Kaffi They are so friendly, knowledgeable and totally go the extra mile! You are lucky to have such dedicated employees who truly care about their customers
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February 2022 by Car Wash Slayer
I am not sure what happend when other people visited this location but being a life time customer I had a good experience. Always get greeted by each employee and they asked me how they could help. I even remembered Diana the Pharmacist who made sure I got my medicine correctly and the technician who checked me out who made sure all of my information was correct. Although I should give 3 stars since I always have to repeat my name so I just decide to hand them my ID to make things easier for open ears.Corporate should look into an All ID policy where you hand the tech your ID and then they scan it and it shows all your information and you don't have to share and shout your name all the time. It would save lots of hassle and issues down the road. I hope Corporate is checking these reviews. Smh Ugh :(
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February 2022 by Reviewed For You
this store could be great...i think they need more staff because the wait times are just crazy and inventory is super low. there's one cashier who is super helpful though.
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December 2021 by Alexis Merlo
I felt compelled to leave a review finally after my ordeal today. I am on thyroid medication, doctor called it in yesterday evening. I waited to go until the following afternoon to be told they won’t have the medication AT ALL until tomorrow night, not even enough for a sample. This was after waiting on line for 30 min. I asked if they could transfer it to another cvs and they could not, as all the ones nearby and in Nassau were either out of or extremely low on the medication. It is entirely UNACCEPTABLE for a pharmacy to be out of a medication for 24+ hours and offer no other options. People can experience complications without their meds. They’ve shorted me on medication for a month (out of a 3 month heart med script) and didn’t do anything about it, I had to pay out of pocket. The wait times are always tremendous no matter what time you go, the call waits take forever, and there’s never anyone at the regular cash register to check you out.
