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October 2023 by Donna H.
My opinion. Please note, I can only rate the pools and locker room. This YMCA is in poor condition. I travel around and this by far was the worst i have experienced. I was shocked how old it appeared to be. Everything in that locker room was old and dirty. What I especially did not like was the lack of easy steps into the lap pool. I found the ladder difficult to use in order to get out. I have a disability that limits mobility. The pool area was rather beat up and needs attention. I did not see the work out areas. I did notice the coffee maker in the lobby was broken. If this is the only YMCA you know you would not realize the comparable differences. I had zero contact with any staff so I can not comment on such.
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June 2023 by Jennifer Frey
The ball fields are beautiful.The playground clean and well kept.A paved walkway around the fields and park area.The facility amazing. A beautiful place for the entire family
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March 2023 by Larry Nestell
My daughter and I Ice skate and swim here 2 to 3 times a week ..it's very clean and Professional. The workout weight room has all the equipment needed and there are classes every day that is free if you are a member. I would definitely recommend this place.
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February 2023 by Francis S
Great facility for hockey with two rinks, and plenty of parking. There’s a Starbucks coffee vending machine next to the usual drinks and snacks.Looking forward to the next trip.
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May 2022 by Keeler Family
Great rink with good ice. Seats have heaters above them to keep spectators warm
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November 2021 by Michael Poulan
Was at a swim meet there last weekend. Wow, what a horribly run meet. The scoreboard wasn't working, everything was very delayed and it felt like you were in a sauna!! Also heard from several parents that Seth Williams/Coach of Skaneateles falsely accused a couple of his ex-swimmers for doping. He told this to the kids new coach and even implicated the parents in providing the drugs. The parents subsequently had the kids tested and the results were negative. What the hell kind of person does this to children??? This dude needs to be fired and never allowed to coach children again! I hope the parents are taking legal action against him for trying to defame their reputations.
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May 2021 by Allison Clark
This place is great! I’ve been going there since I was little and I have never had a bad experience!
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January 2020 by Denise Smith
Nice facility. Rinks are good. There's heat. The concession stand has a bunch of stuff. We came for Hockey.
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February 2019 by Derek Gagne
Was here for a hockey tournament. Only used the two hockey rinks, but was happy with the facilities. The parking got a little crowded but that's to be expected for a tournament. The rinks were nice with sufficient stands for both rinks. The team benches were good for both rinks. There was a nice large canteen and plenty of space in the waiting area. I didn't use any of the other parts of the facility (exercise room, gym, pool) but they looked nice. I wouldn't mind coming back here again.
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December 2018 by Meeja S.
We are at the Y at least twice a week either for swimming or ice skating. We love it here I feel safe bringing my kids here. Also there is a food court. I am not giving it 5 stars because the women's bathroom needs a through cleaning.
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November 2018 by ZibeRoc4
Great facilities, beautiful pool and ice rink. Gym is very clean and comfortable, especially compared to other YMCA lifting areas. Love the building and everything, it's great. ONE MAJOR ISSUE THOUGH is that they have dishonest workers. Multiple times i have asked the workers about closing times for the pool, snack bar, etc. and planned my time there around what they've said, only to find out they were being dishonest. For example, just last week i was told the pool did not close until 8:30 the day i was in, so i purposely stopped my workout early at 8:05 to go and swim 2-3 laps in the pool. It was 8:12 by the time i was changed, and the pool doors were locked. This was the most recent happening but this has happened to me COUNTLESS times, whether it be the pool, rink, snack bar, anything. I understand that to you, the owner, this may seem like an insignificant complaint. But i cannot stress how irritating it is when i plan something out based on the conditions and it gets ruined because of this. I love everything else about this YMCA. I really do enjoy this place more than anything, but this HAS happened to me multiple times and it is very unfair. Please dont take this too negatively because i do love the facility. But maybe i should suggest hiring new workers or maybe giving them a talk about being honest and staying open until the time they are supposed to
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November 2018 by Richard Thomas
Super facilities. 2 indoor rinks! And a great pool.
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November 2018 by Vanessa Jackson Barton
Thanks kid watch for helping me with my little one so I can take care of me.
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February 2018 by Christina Wood Wallace
I was here for a swim meet. Very impressive facility! I would have given 5 stars if the staff was as impressive. I understand when there are large crowds for these events, things can be stressful but I didn’t appreciate being snapped at when I asked questions about navigating around the building. Having never been there, I just wanted to be sure where I needed to go. The woman at the snack bar was fantastic though. All smiles and much appreciated.
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January 2018 by Abbey Zych
I received extremely poor service from this YMCA while trying to get lifeguard re-certified. I saw their flyer online and called to register 2 weeks in advance of the class. The attendant at the desk took down all of my information and very abruptly ended the call. A few days later I emailed the aquatic director because I had not received any information about the online portion of the class. After not hearing back, I called twice and left messages to which I heard no response. The third time I called, one day before the class was scheduled, I was FINALLY able to reach the aquatic director who informed me that the attendant at the desk never registered me and the class was cancelled. Was told on the phone that I would get an email about the reasoning for not being registered and have yet to hear back. This is a MAJOR inconvenience for me as a college student as I will be returning to school in Rochester and now unable to make any other classes. This also means that I can now not work until I update my certification which is a HUGE detriment to me. I've never received such unprofessional service from an establishment and I will not be returning.
