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July 2023 by Tony R.
Prepare to wait awhile they have 3 tellers and only one will take care of you while the other two or unable to assist you I will not be coming to this branch again
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September 2022 by Tommy Gallery
Been using this bank at this location since it was Wacovia. Have always been able to slide my card in and get to the atm but showed up today to find a new reader on the door. As you can see clearly there is a sticker saying 24 hour atm access next to a sticker with numerous instructions, all poorly written, on how to use the new reader. One portion says the light must be amber for it to "open" with no explanation of why it's red now. So for the first time ever I can't access the atm and I have no idea why. Thanks alot Wells Fargo. My parents set up my savings when I was young so I have kept my checking here but this really makes me want to swap to Bank of America.
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September 2021 by Ajshe Hoti
The best experience me and my husband had today with Rochelle Harrison all our questions were answered in a very helpful way and made everything easy for us and to better understand how all works with online banking and how to pay our bills online she was very helpful and took her time to explain to us in detail.
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April 2021 by Lee
Your ATMs are atrocious. Constantly miscounting the cash. Get it fixed!
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October 2020 by Me
Your ATMs are atrocious. Constantly miscounting the cash. Get it fixed!
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June 2018 by Lesa Cash
After paying a student loan for years on time, one payment was late, due to an error on their part. Once the loan was paid in full the following month we had a hit to our credit. Very poor customer care.
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December 2017 by Lisa C.
Horrible customer care! Do not take out a student loan with this group. Paid for many years on time. Waiting for pay off amount, paid late one month, reported a late payment that dinged our credit for being late ONCE! You made a nice amount of money on us and treated us terribly as soon as you got pay off. Very bad customer care! I was contacted to say they would investigate and get back to me. There has been no contact to attempt to resolve the issue at all.
