TD Bank is a large and convenient banking option serving over 8 million customers across more than 1,200 locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas, and Florida. Known as "America’s Most Convenient Bank," it offers a full range of retail, small business, and commercial banking services, along with private banking and wealth management through TD Wealth® and vehicle financing via TD Auto Finance. Headquartered in Cherry Hill, New Jersey, TD Bank is committed to providing accessible and helpful service. Several reviews highlight positive experiences at this branch. Customers appreciate the helpfulness, patience, and informative assistance from staff members, with one reviewer specifically praising an employee for staying late to replace a compromised card on a Sunday, showing dedication and good customer service. The staff are described as courteous and attentive, with some noting quick and efficient service at the drive-thru, even during busy times. However, some reviews mention frustrations related to banking policies or account management, emphasizing that employees follow rules rather than create them. One customer advised others to take responsibility for their finances by using the banking app regularly and to avoid blaming tellers for financial issues. Despite occasional criticisms, the overall sentiment reflects that the bank’s staff are helpful and professional, and the branch provides accessible services to meet customer needs. In summary, TD Bank offers convenient, customer-focused banking with helpful staff and broad service options, though customers are encouraged to manage their finances responsibly and understand banking policies.
Recently joined TB and primarily use the Shirley location for my banking, my few visits I’ve been lucky enough to get Teller Angelica, She is always super Sweet & Efficient!!! Thank you Angelica for always making my banking experience Easy & Pleasant!!
January 2025
This branch is amazing I want to take this opportunity to thank Giovanna she was very informative, patient, and overall helpful as we know that's not too common these days but thank you again it was truly an honor doing business with you today
June 2023
I visited the drive thru in the afternoon. There was no line and I was able to get fast assistance as soon as I drove up. I haven’t been inside, so I’m not sure what it’s like in there.
