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August 2024 by Michael Mott
Close and convenient. Minus one star for the interior lighting
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July 2024 by Chrisanne Parrella
like I said.. access to my unit was a lot...on the outside it seemed there was one closer to my unit...however the persons I spoke to we're great...I just didn't know what questions to ask..re: better access to my unit
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July 2024 by Arthur Reilly
Beware of roaches
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May 2024 by Shanada Little
Steve was great he helped with every question and let us know all the extra in between ??
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April 2024 by Kristin Marchesi
STAY AWAY FROM THIS STORAGE FACILITY!!! After paying for storage ($218+ monthly) for my household items for over 4 years, I finally decided to empty the unit. 3/4 of my personal items were completely destroyed by water damage (hole in ceiling directly above my unit. I was hysterical clearing out my unit, especially when I found irreplaceable framed portraits of my son and family so damaged they were unrecognizable. My electronics were also covered in mold and rust. Out of a 10x10 unit i have paid for over 4 years, I was able to salvage maybe 1/4 of my items. The insurance I had on the unit only covers up to $5,000. The value of my items that were destroyed was well over $13,000. I'll include some photos to give you an idea of what I lost. I filed the claim in office with Kyle on the same day, almost a month ago and have yet to receive any phone call or letter or anything from the corporate office. STAY AWAY FROM THIS PLACE!! Please note that the items in the fourth picture, which was in the hallway, was everything that was destroyed with the water. The first photo showed the whole in the ceiling above my unit where the water came in and destroyed everything.
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April 2023 by Aldo Amaya
Very easy process
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January 2023 by James Mintel
The folks that work here are first class. My goods were stored in unit 19, lower floor, for almost two years. I did get mildew on some of my items.
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November 2022 by Laura Cirella
It’s a nice place but I don’t like how you have to walk upstairs
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October 2022 by Thomas Connor
Great Customer Service
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June 2022 by Timothy Jochen
Staff was courteous,polite and very helpful in presenting many options clearly and concise.Additionally,took the time to show me my rented space.
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May 2022 by sunye greulich
don't trust the advertisement of 50% off that is a lie it's only for 2 months not five like advertised. Before I signed up at Shirley StorQuest , I called and they stated I will get a 50% discount for 5 months now is only been 3 months and they are charging me full price. Now I have to hire moving men to move myself out of that location because I originally wanted to store my stuff in the 24-hour location but because of the discount I decided to go with storquest. Also during my first month of moving in the elevator broke down. Instead of being considerate and letting me store my stuff in a unit overnight since the elevator was only supposed to be broken till the next day they made me pay for a whole another unit. Then what's the elevator was fixed the next day I had to go through a lot of arguing finally the district manager was considerate enough to give me a credit for the second unit I had to rent because the elevator was broken. But mind you I never got full credit for what I paid for that second unit. Now here we are in the third month and I'm being charged full price how can I trust them if they can't be honest about their policies not a good place to store your stuff dingy elevator breaks and don't keep to their word.
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May 2022 by Elizabeth R
This place, I fell is way over priced. For almost nine months their gate was broken. They close earlier than advertised.
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May 2022 by Chris Yarrington
Very good people good place ? would go back ??
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January 2022 by Stephen Segall
Stephen and Kyle are always polite and keeping me well informed on my account
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October 2021 by buntee36
Highly recommend
