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“Honestly I wish I could give this store 10 stars out of 5! I had been having issues with the "call" function on my phone. Previously I had spent 2 hours in online chat with Cricket Customer Service; after their attempts didn't work, the online folks told me to visit a Cricket store in person. The first Cricket store I went to was not helpful so I came here, and it was like night & day! Tanya was incredibly kind and helpful. She listened to what was going wrong. She tested some functions herself, swapping SIM cards in different phones. She called Cricket's deeper tech support system herself on the store phone, and worked with me and the tech guy to test and troubleshoot further. This took more than an hour and she never lost patience. They eventually figured out it was a bug in the phone itself (some Samsungs just seem to lack a key update capability), and this allowed me to send the phone back while it was still eligible for return. I am so grateful for their help - and their kindness. Thank you!!!”
“When I purchase something I usually wait 2 to 3 months to post. Well had a problem with a phone I purchased, this guy is the best around, no surprises stands behind he product and service. If you need anything cellular he is the guy 100% stand up highly recommended. Thx”
“Darby at AT&T was incredibly helpful to me during g both of my visits to the store this week. He eagerly went above and beyond to ensure that everything was handled thoroughly and taken care of before I left the store. His clear communication, patience, and demeanor really made my day. I’m truly grateful for the outstanding customer service. Thank you!”
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
Mobile Phone Accessories
“Carlo and his associate were both great! Very helpful, patient and knowledgeable that made it easy to upgrade my old Samsung S23 Ultra to a brand new Samsung S25 Ultra with a case and screen protectors.”