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September 2023 by Theo
Only time you feel good about Criket is when you cancel it
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May 2023 by Frank Cocozzelli
Thank you for setting me up with my new phone Highly recommend this store
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May 2023 by Minnie Dawson
Thank you for setting up my phone and acp
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May 2023 by Karie Irving
Thank you for setting me up with my upgrade David
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March 2023 by Diane Sheridan
Got a brand new 5G phone and Ryan was super helpful and helped me with all questions great store
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February 2023 by Matthew Buhse
Ryan was very helpful and very professional. He helped us upgrade our phones.
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February 2023 by Esme Orellana De Benitez
Thanl you David for helping me set up my phone
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February 2023 by Leah O'Connor
Thank you David for taking your time and taking care of all my need ?
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January 2023 by Joseph Franco
Got a brand new TCL phone for crazy cheap thank to Ryan for the help setting up my phone
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January 2023 by king nozz NY
Went above and beyond thank you David for helping me out
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January 2023 by Julia
Review on behalf of my mother who purchased a phone from Shirley location and wasn’t receiving call notifications; she went to store to get it fixed and said the manager even wasn’t able to fix the phone and was rude and dismissive. I visited her the next day and it was set to do not disturb…easy fix. Then she was charged for 3 lines and only partially reimbursed after multiple phone calls. Do not recommend due to the aggravation they caused.
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January 2023 by Laurie Caruso
Got an amazing deal for 2 lines unlimited with phones! And Thanya helped me with all the necessary info :)
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January 2023 by Jose Perez
Got a new phone with an awesome deal with unlimited everything
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November 2022 by Kur Blow
Bad customer service, rude unfriendly. Didn't want to help me because he felt it was a waste of his time. Meanwhile they never have any customers there. ( Now I know why() recommend boost mobile down the block from them. Customer service friendly over at boost mobile after the Kohl's shopping center on Montauk highway.
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April 2022 by Elisabeth Hildebrand
Honestly I wish I could give this store 10 stars out of 5! I had been having issues with the "call" function on my phone. Previously I had spent 2 hours in online chat with Cricket Customer Service; after their attempts didn't work, the online folks told me to visit a Cricket store in person. The first Cricket store I went to was not helpful so I came here, and it was like night & day! Tanya was incredibly kind and helpful. She listened to what was going wrong. She tested some functions herself, swapping SIM cards in different phones. She called Cricket's deeper tech support system herself on the store phone, and worked with me and the tech guy to test and troubleshoot further. This took more than an hour and she never lost patience. They eventually figured out it was a bug in the phone itself (some Samsungs just seem to lack a key update capability), and this allowed me to send the phone back while it was still eligible for return. I am so grateful for their help - and their kindness. Thank you!!!