October 2021 by Kevin McNaught
HSBC is the worst bank I have ever had the misfortune of dealing with. I have a Credit Card with them and based on false information, they decided to lower my credit limit. I was not informed of this and now that they lowered my credit limit, my credit score now took a hit, because it shows that i have 95% credit usage with this Credit Card. I chatted with a "Customer Service Representative" who was completely useless with assisting me. All he wanted to tell me is that they are correct. If you value your credit score, STAY AWAY FROM THIS CREDITOR!! I have worked too hard for too long for a creditor to come along and ruin it for me. I have NEVER missed a payment nor have EVER been late with them or any other creditor. I am proud of my payment history with them and any one else I have as a creditor. They are the worst. To change a credit limit because of FALSE information (and yes, I checked with Experian before chatting with HSBC and my credit score was 100 points higher than they had) is ridiculous. They have lost a good customer and I hope many more will follow.
