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July 2024 by Linda Cofini
The Pharmacy Technicians and others at this CVS are extremely inefficient, unhelpful, incompetent and uncaring. Despite multiple people, there's always a line and at least a 10 minute plus wait; if there's an issue - it can take upwards of half an hour. Not only is customer service lacking entirely, but the folks there don't seem to know what they're doing - nor do they seem to care. And when pressed, their approach is arrogance and combativeness - the opposite of what should be expected. This is why, after 20+ years of using CVS East Setauket for my prescriptions, I switched to Duane Reade in Stony Brook (despite the distance from my home). Amazing service and care there ! The complete opposite (of CVS) - caring, competent, efficient, helpful - and willing to go the extra mile for their customers.
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June 2024 by Tom Heaney
On a recent visit to Setauket store off 25A,
Was most impressed with Staff and stock.
All was great!
Thank you,
Tom Heaney
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February 2024 by Dan
The pharmacy staff (not the pharmacist) are really rude and unwilling to accommodate. Also, whoever the regional manager is should be embarrassed on how unkempt the store is.
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January 2024 by Lora Boyle
Many items are over priced.
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December 2023 by danny
I had a horrible experience with the front check out, photo stand-in manager John screamed at me “PHARMACY” over and over while my online order was literally sitting on the desk behind him. He needs to be fired, he argued with every single person on line and made it move as slowly as humanly possible. I wish I was exaggerating about any aspect of this
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November 2023 by Shopping Viainternet
Pharmacy: It takes longer and longer to get our meds. They seem to be short staffed often. I am now double checking our meds because I just don’t have trust or faith in them anymore.
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October 2023 by Christopher Baird
The pharmacy is for prescriptions that people need. These are not regular grocery items, but life or death medicine and it should be treated as such. A freshman in high school should not be responsible for this and that’s what happens here. Unprofessional, unhelpful, and extremely frustrating store that I will never go back to.
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October 2023 by Susan Meyer
Local pharmacy is an important part of one’s community experience. Invariably I feel welcomed at CVS. My experience is that I can rely on this local store for more than simply over the counter items. There are nutritional products, and personal items that make life easier. For example, I appreciate the essential oils selection, candles and diffusers. In addition CVS has good prices on household laundry products. Thank you CVS for making shopping a pleasant time.
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September 2023 by Laura Wittwer
I sent over my prescriptions and then I called them to ask about it, only to say they never got it when I did in fact call the other pharmacy to electronically send them to this one with the Rx number and everything. When I called to double check they said they never saw anything that got sent over which is strange because it's electronic. It shouldn't be such a hassle just to do simple transfers. The robot isn't very helpful either because every time I enter the prescription number it says it can'y find it. It is very disorganized and you really have to call multiple times to make the pharmacists do their jobs.
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September 2023 by Elizabeth BARTON
Would give a 0 if I could
No customer service in pharmacy dept....
Ordered 1 wk ago....not in stock...no call nothing
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August 2023 by Annette Russo
Pharmacy workers are very nasty people.
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June 2023 by Linda Buschmann
Today I had a great experience at CVS. I had to get photos made and the employee who helped me was excellent. His name is Muhammad. He was very knowledgeable, helpful, and patient!
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June 2023 by Kenn Dilbert
Photo printing quality really bad - colors not aligned, and photos fuzzy. Try other stores, not this one.
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May 2023 by Debbie
The BEST CVS EVER!!A special "thank you" to John and Ashley. Not a question they can't answer. And most importantly, they are so eager to help! Kindness goes a long way!!!
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April 2023 by Andrew H.
One of the worst pharmacies I've ever dealt with, and sadly, it's been this bad for years. Picking up a prescription? Good luck. Want them to talk to your doctor cause they never have any meds.
