Seneca Falls CountryMax is a well-regarded business known for its great service and wide selection. Customers appreciate the knowledgeable and friendly staff, especially in the pet department, where employees like Josiah and Raven are praised for their helpfulness and expertise. The store offers a variety of pet supplies, including reptiles, fish, and feeders, with staff often going above and beyond to assist customers, even months after a purchase. Visitors have noted the staff's ability to teach and guide, making the shopping experience pleasant and efficient. However, the store's driveway and entrance are difficult to navigate due to numerous pot holes, which detracts from the overall experience. Customers also mention occasional difficulty finding staff, particularly in the back where crickets are kept, but generally remain satisfied with the assistance provided. Overall, Seneca Falls CountryMax is appreciated for its caring staff, quality pet care, and helpful service, making it a popular destination for pet owners in the area.
Service and selection are great but that driveway and entrance are brutal with all of the pot holes. Otherwise five star.
November 2023
Katie and Josiah were absolutely amazing in helping me pick out my new fish for my community tank and teaching me everything I needed to know! I cannot thank them enough. They were beyond knowledgeable & so kind. I HIGHLY recommend! I’d give 10 stars if I could!
August 2023
Over all a great store. We go there a lot for our reptile needs. Such as food etc. Sometimes trying to find help in the back where the crickets are is a little extreme but we try to be patient.
