Bill Cram Chevrolet is a family-owned dealership located at Cram's Corners, just off NYS Thruway exit 41. They specialize in selling, servicing, and maintaining new Chevrolet cars, trucks, and SUVs, offering a particular focus on various sizes of trucks, including the Silverado 1500, 2500HD, and 3500HD. The dealership also features a great selection of high-quality, fully reconditioned used vehicles. Customers have praised the seamless and efficient car-buying experience, often highlighting the knowledgeable and friendly staff, including team members like Tim Ritter, Zach, Vinny, and Matthew. Many buyers appreciate the no-pressure environment and the support received throughout the process, making it easy to find the right vehicle. While the dealership has received positive feedback for vehicle purchases, some customers have encountered issues, such as delays with factory parts like radios. However, their service department has been commended for exceptional maintenance and repair work, with technicians taking extra care during service appointments. The clean and organized facility contributes to a welcoming atmosphere for customers seeking both sales and service. Overall, Bill Cram Chevrolet is recommended for anyone looking for a hassle-free car buying experience and top-notch service.
Service and parts and sales department always done me well . Thank you to the Cram family and to you all , keep it up!
September 2024
Zak is a great salesman, very personable & helpful with tons of information about choosing a new car, and Tim helped out immensely with my trade ins! I am in love with my 2025 Trax!
August 2024
Very pleased with the service department. Thank you so much.